Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!
At Fortra, we’re breaking the attack chain. Ready to join us?
The Technical Product Manager combines market focused and development-centric activities to define, build and launch successful software products. Primary responsibilities include market analysis, product strategy, product planning, product release & launch, and marketing.
WHAT YOU'LL DO
- Market Analysis
- Technical Trend Analysis: Monitor technology market for paradigm shifts in technology development, usage and investment
- Competitive Landscape: Develop hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weaknesses
- Product Strategy
- Market Research: Conduct market interviews and surveys to identify unmet needs across various market segments
- Technology Asset Assessment: Analyze technology assets to determine most effective path forward to deliver a complete solution (buy, build or partner)
- Product Planning
- Use Scenarios: Define the most typical user of your product or service and translate identified market problems into user-friendly stories to guide solution development
- Product Roadmaps: Define and manage product roadmaps
- Requirements: Leverage product themes to package multiple features into distinct and compelling releases
- Development Oversight: Drive product development toward on time and high-quality completion
- Product Release & Launch
- Early Stage Install Support: Lead and support beta testing and installation of new products and features to early customers. Document and report problems and recommend solutions/improvements to team
- Channel Training: Train Sales and Partners on product use cases and capabilities
- Subject Matter Expert
- Content Planning: Provide needed market and solution information to support Marketing, Sales and Technical Support
- Other duties as assigned
QUALIFICATIONS
- 5-10 years of software development and/or product management experience for an enterprise software company
- Strong problem-solving skills along with excellent verbal and written communication skills
- Ability to effectively and productively interface with customers
- Must have experience with cross-functional teams that include engineering, product, sales and marketing staff
- Must be able to effectively interact and communicate with executive management
- BA/BS (degree in technical field preferred)
Email Security Expertise
- Proficient in common email and email security protocols - SMTP, DMARC, DKIM, SPF, DNS, encryption, DLP.
- Experience implementing one or more email gateway solutions.
- Experience administering an M365 email environment.
- Proficient in MS Graph and Powershell.
- One or more scripting/programming languages.
This role is eligible for commission as defined under the terms of the applicable plan. At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set.
As a full-time, non-exempt employee at Fortra, you’ll enjoy a comprehensive benefits package that includes:
- Health, dental, and vision coverage as of hire
- Immediate enrollment in 401(k), HSA, and FSA plans
- Paid time off and sick leave
- Tuition and personal enrichment reimbursement
Check out some of the of the other benefits we offer that are focused on your holistic well-being and our Diversity, Equity, and Inclusion program.
Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
Top Skills
What We Do
HelpSystems has long been known for helping organizations become more secure and autonomous. However, over the years, our customers have shared with us that it has gotten harder and harder to protect their data. As technology plays an increasingly important role in the way organizations operate, cyberthreats are evolving to become more powerful than ever before. If there's one thing we've learned from being in an industry where the only constant is change, it's that being adaptable is the best way to grow in the right direction. So we've listened to our customers' concerns, problem-solved, and delivered with impressive results. Consequently, we're a different company today — one that is tackling cybersecurity head-on.
That's why HelpSystems is now Fortra, your cybersecurity ally. We're bringing the same people-first support and best-in-class portfolio that you've come to expect from HelpSystems, only now we're unified through the mission of providing solutions to organizations' seemingly unsolvable cybersecurity problems. We offer leading solutions like data security, infrastructure protection, managed services, and threat research and intelligence. Throughout every step of our customers' journeys, our experts are determined to help increase security maturity while decreasing the operational burden that comes with it. Because our team puts the same level of care into protecting our customers' peace of mind as their precious data.
We're driven by the belief that nothing is unsolvable.
We're tenacious in our pursuit of a better future for cybersecurity.
We are Fortra.
Why Work With Us
At Fortra, we’re all about people. Employees choose to work for Fortra and experience years of career enjoyment for a number of reasons, including their respect for one another and their ability to positively impact the business trajectory and its future.
