About Backbase
Backbase is a leader in digital banking, empowering financial institutions to accelerate innovation and deliver seamless, customer-centric experiences. Our platform transforms banking, helping institutions stay ahead in a rapidly evolving industry.
Role Overview
As a Technical Product Manager for Web and Mobile Developer Kits, you will be instrumental in supporting and accelerating developers in building applications on our Engagement Banking Platform. Working closely with our Foundational Team, you will focus on non-functional requirements (NFRs) and AI tooling to enhance developer efficiency. This is a technical, non-UI role, centered on empowering developers with comprehensive developer kits that include tools, guides, SDKs, and best practices. A key goal is developer acceleration using AI while adhering to industry standards and avoiding the creation of proprietary libraries.
Responsibilities
- Define and Drive the Developer Kit Roadmap: Develop and maintain a clear technical vision and roadmap for Web and Mobile Developer Kits, prioritizing features based on developer needs, performance, security, and business goals.
- Drive Strategy with Technical Metrics: Leverage key technical metrics (performance benchmarks, developer onboarding time, DORA or others) to inform strategic decision-making, measure Developer Kit effectiveness, and identify areas for improvement.
- Facilitate Collaboration and Alignment: Work closely with engineering teams (Android, iOS, Angular) to ensure Developer Kits meet their technical requirements, promote consistency, and optimize development workflows.
- Manage Developer Kit Components and Documentation: Oversee the development, maintenance, and technical documentation of Developer Kit components (tools, guides, SDKs), ensuring they are robust, accessible, and easy to integrate.
- Gather and Analyze Developer Feedback: Collect and analyze feedback from developers to identify technical pain points, areas for improvement, and inform the Developer Kit roadmap.
- Conduct Technical Audits and Assessments: Regularly evaluate Developer Kit performance, security, and stability, identifying opportunities for optimization and technical debt reduction.
- Communicate Technical Updates and Best Practices: Provide technical training, documentation, and support to ensure Developer Kits are effectively used and developers are aware of best practices.
- Advocate for Developer Kit Adoption: Promote the benefits of the Developer Kits and drive their adoption throughout the development process, emphasizing technical advantages and efficiencies.
- Explore and Integrate AI Tooling: Research and evaluate emerging AI tooling and technologies to enhance developer experience and productivity, such as code generation, debugging aids, performance analysis tools, while prioritizing industry standards.
- Focus on Non-Functional Requirements (NFRs): Ensure Developer Kits meet critical NFRs, including performance, security, scalability, reliability, and maintainability.
- Adherence to Industry Standards: Ensure that the Developer Kits leverage industry standards and avoid creating proprietary libraries, promoting interoperability and developer familiarity.
Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
- 3+ years of experience in technical product management or software development.
- Strong background in software development principles, API design, and frontend technologies.
- Experience working with mobile (Android, iOS) and web (Angular) development platforms.
- Excellent technical communication and collaboration skills, with the ability to work effectively with engineering teams.
- Strong analytical and problem-solving skills, with a focus on technical challenges.
- Ability to prioritize and manage multiple technical projects simultaneously.
- Experience working with agile development teams and understanding of development workflows.
- Familiarity with AI and machine learning concepts, particularly as they relate to developer tooling.
- Understanding of industry standards in web and mobile development.
Similar Jobs
.png){kind=avatar}
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
