Role Overview
Given our exciting and progressive growth plans, we are looking for an exceptional candidate to join our global business.
Reporting directly to the Head of Infrastructure and working collaboratively with Engineers, Product Managers, and other Team Leads, you will be accountable for transforming Fresha’s infrastructure to accelerate product delivery while maintaining reliability at a massive scale.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. Our London HQ: The Bower, 207-211, Old Street, London, EC1V 9NR.
What you will be doing
- Collaboration - Drive cross-organizational alignment through effective communication
- Multitasking - Ability to manage multiple workstreams in a fast-paced environment
- Metrics-Driven - Define and track product success metrics to improve adoption
- Strategic Leadership - Drive and refine product vision, mission, and strategy in alignment with company goals
- Delivery Ownership - Be co-accountable for the impact, roadmap, prioritization, and delivery of your teams' solutions
- Innovation - Identify opportunities for platform improvements that enable faster time-to-market
This list is not exhaustive and there may be other activities you are required to deliver.
What we are looking for
- Strong product roadmap development and execution capabilities
- 2+ years of platform product management experience with focus on high-scale systems
- Growth mindset with a humble, curious, and open-minded attitude
- Experience with agile methodologies and development practices
- Strategic thinking and planning capabilities
Added bonus
- Bi-lingual - Fluency in English and another language
- 2-3 years of software engineering background with comprehensive SDLC understanding
- Understanding of observability tools and practices (monitoring, logging, tracing)
- Experience with cost optimisation in cloud environments
- Team collaboration and motivation skills
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
We aim to complete the entire interview process and deliver feedback within 2 weeks.
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Top Skills
What We Do
Fresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide. Fresha is used by 70,000+ businesses and 300,000+ professionals worldwide, processing over 20mil appointments per month. Fresha is headquartered in London, United Kingdom with global offices located in New York City, Vancouver, Sydney, Dublin, Amsterdam , Dubai and Warsaw. The company raised $185M in venture capital funding to date from leading institutional investors.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with its intuitive free business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
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