This is a senior individual contributor role that sits at the intersection of product direction, engineering, and client outcomes.
The role requires turning ambiguity into shipped features while preventing the platform from accumulating invisible debt.
You will serve as the PM layer between the engineering lead and Customer Success (CS), requiring you to earn technical credibility quickly while acting as the product face for enterprise clients.
Product Direction: Own the quarterly roadmap, establish a strict Business Requirement Document (BRD) process for all change requests, and triage client feature requests within 5 business days.
Engineering Management: Manage the tech team directly by enforcing a 1-week sprint cadence, overseeing code reviews, implementing structured deployment processes, and governing bug triage.
Client Engagement: Run product discovery calls with enterprise clients independently, provide feature walkthroughs during onboarding, and estimate timelines and man-days for custom developments.
Knowledge Building: Create institutional memory by documenting architecture, writing integration guides for SSO and HRMS, and maintaining a known issues log.
8–12 years of B2B SaaS product management experience, with a minimum of 3 years specifically in a technical PM or TPM role.
Proven hands-on experience managing engineers, setting sprint goals, and holding teams accountable to timelines.
Technical fluency enabling you to read code, understand architectures, and grasp API integrations, SSO/SAML, and data pipelines.
Strong UI/UX experience and the ability to provide substantive design feedback using Figma or equivalent tools.
Confidence in managing enterprise-level client relationships and the ability to build functional PM processes from scratch.
A stable tenure demonstrating impact, specifically requiring 2+ years at multiple roles.
Skills Required
- 8-12 years of B2B SaaS product management experience
- At least 3 years of experience in a technical product manager or technical program manager role
- Hands-on experience managing engineers
- Experience setting sprint goals and holding teams accountable to timelines
- Technical fluency to read code and understand software architectures
- Understanding of API integrations, SSO/SAML, and data pipelines
- Strong UI/UX experience
- Ability to provide substantive design feedback using Figma or equivalent tools
- Experience managing enterprise-level client relationships
- Ability to build product management processes from scratch
- Stable tenure demonstrating impact, including 2 or more years in multiple roles
What We Do
Dextra Labs helps enterprises and growing businesses turn AI opportunities into production-ready systems. As an AI consulting and AI agent development company, we work across LLMs, RAG, AI agents, Agentic AI, NLP, intelligent automation, custom AI applications, and enterprise AI implementation, with a focus on solving real operational and business problems. Alongside AI engineering, Dextra Labs provides technical due diligence services for VC and PE firms, investors, deal aggregators, and M&A teams. We assess technology architecture, code quality, scalability, security, infrastructure, compliance, IP, and other technical risks to provide clear, actionable insight before and after an investment. Learn more about our AI consulting, AI engineering, and Technical Due Diligence capabilities at: https://dextralabs.com/
Why Work With Us
At Dextra Labs, we foster curiosity, ownership, collaboration, and continuous learning. Our teams solve challenging AI and technology problems, share ideas openly, and have room to experiment and grow. We value technical excellence, practical thinking, and teamwork while helping people build meaningful solutions and careers.
