Lead Technical Product Manager

Posted 4 Days Ago
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Eden Prairie, MN, USA
In-Office
113K-193K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Leads technical product strategy and execution for HEDIS quality platform solutions. Owns roadmaps, user stories, backlog prioritization, Agile ceremonies, performance metrics, risk management, and feature delivery. Partners with engineering, architecture, clinical data, and healthcare operations teams to translate clinical and administrative data requirements into scalable technical solutions supporting care-gap closure, STAR performance, compliance, and quality reporting.
Summary Generated by Built In
Requisition Number: 2385966
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.
As a Lead Technical Product Manager within Optum Technology, you will drive product strategy, backlog management, and technical feature execution supporting UHC HEDIS® Retrospective and Prospective projects. This program is a strategic quality platform that transforms clinical and administrative data into actionable insights, enabling healthcare organizations to proactively improve member outcomes, close care gaps, and deliver accurate, compliant quality reporting that supports accreditation, regulatory requirements, and STAR performance. In this full-time telecommuter role, you will collaborate closely with cross-functional engineering, architecture, and business teams to deliver scalable quality technology solutions and optimize platform capabilities.
Primary Responsibilities:
  • Experience with HEDIS® specifications and NCQA requirements
  • Own and execute technical product features, user stories, and multi-quarter release roadmaps for UHC HEDIS® Retrospective and Prospective quality platform solutions
  • Lead sprint planning, backlog grooming, and daily agile ceremonies alongside engineering and system architecture teams
  • Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement across product management practices
  • Partner with clinical data analysts, software engineers, and healthcare operations stakeholders to translate complex clinical data requirements into clear technical specifications
  • Establish and monitor product performance metrics (KPIs) to track platform adoption, feature reliability, and data processing efficiency for STAR quality reporting
  • Manage product risks, resolve operational bottlenecks, and evaluate emerging trends to inform solution design and strategic innovation
  • Facilitate cross-functional communication and change management across UnitedHealthcare and Optum Technology teams to ensure seamless platform deployments

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor's degree or 4+ years of equivalent product or business operations experience
  • 6+ years of experience in technical product management, technical program management, systems analysis or technical business operations
  • 4+ years of experience defining technical product roadmaps, writing user stories, and prioritizing backlogs in an Agile/Scrum environment
  • 3+ years of experience leveraging data analytics and performance metrics (KPIs/OKRs) to drive product strategy and feature delivery
  • Experience with HEDIS® specifications and NCQA requirements

Preferred Qualifications:
  • Certified Product Owner (CPO), Agile Certified Practitioner (PMI-ACP), or SAFe Product Owner/Product Manager (POPM) certification
  • 2+ years of experience with HEDIS® measures, STAR ratings, or healthcare quality reporting platforms
  • Experience utilizing enterprise-approved AI or digital productivity tools to optimize backlog grooming, requirements writing, or workflow automation
  • Experience working with clinical data sets, electronic health records (EHR), or healthcare claims data
  • Demonstrated experience presenting product features and technical roadmaps to cross-functional stakeholders

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • Bachelor's degree or 4+ years of equivalent product or business operations experience
  • 6+ years of experience in technical product management, technical program management, systems analysis, or technical business operations
  • 4+ years of experience defining technical product roadmaps, writing user stories, and prioritizing backlogs in an Agile/Scrum environment
  • 3+ years of experience leveraging data analytics and performance metrics, including KPIs or OKRs, to drive product strategy and feature delivery
  • Experience with HEDIS specifications and NCQA requirements
  • Certified Product Owner, PMI-ACP, or SAFe Product Owner/Product Manager certification
  • 2+ years of experience with HEDIS measures, STAR ratings, or healthcare quality reporting platforms
  • Experience using enterprise-approved AI or digital productivity tools to optimize backlog grooming, requirements writing, or workflow automation
  • Experience working with clinical datasets, electronic health records, or healthcare claims data
  • Experience presenting product features and technical roadmaps to cross-functional stakeholders

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
  • Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
  • Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
Detroit, MI
Dublin, Ireland
Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
Letterkenny, Ireland
Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
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