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Team Overview
The Managed File Transfer (MFT) team is responsible for delivering secure, scalable, and compliant data exchange capabilities that support critical business operations across TransUnion. MFT serves as a foundational platform enabling customers, partners, and internal teams to securely transfer and process data while meeting regulatory, security, and operational requirements.The team is currently leading several strategic modernization initiatives, including large-scale customer migrations, cloud transformation, platform modernization, operational excellence improvements, and compliance-driven programs. Success requires close collaboration across Product, Engineering, Operations, Solution Consulting, Customer Success, Security, and Business stakeholders.
This role sits at the center of those efforts, helping translate business priorities into execution plans while ensuring successful delivery of customer-facing outcomes. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview And Core Responsibilities
We are seeking a highly motivated and results-oriented Technical Product Manager (TPM) to lead the strategic execution and adoption of the Managed File Transfer (MFT) platform.
This is not a traditional product management role. Success requires a unique combination of product management, program management, and project management disciplines. The ideal candidate can define priorities, drive execution, orchestrate complex initiatives, and hold teams accountable for commitments.
You will be responsible for leading cross-functional efforts that span multiple engineering teams, operational groups, customer-facing organizations, and external stakeholders. A significant portion of the role involves driving large-scale migration programs where success depends on coordinating dozens of parallel workstreams, removing blockers, managing competing priorities, and ensuring customers successfully adopt platform capabilities.
The right candidate is a strong influencer who is comfortable challenging assumptions, escalating issues when necessary, and creating accountability across organizations. They must be capable of bringing structure to ambiguity and relentlessly driving initiatives to successful completion.
Core ResponsibilitiesProduct Strategy & Platform Ownership
- Own and evolve the MFT platform roadmap in partnership with business, engineering, operations, and customer stakeholders.
- Balance customer needs, technical investments, operational requirements, and compliance obligations when prioritizing work.
- Define and communicate platform priorities, objectives, success metrics, and business outcomes.
- Partner with engineering to translate business requirements into scalable technical solutions.
- Lead complex, cross-functional initiatives spanning multiple teams, organizations, and external stakeholders.
- Drive large-scale customer migration and adoption programs from planning through completion.
- Establish clear milestones, dependencies, accountabilities, and success criteria across initiatives.
- Identify risks early and drive mitigation plans to maintain delivery commitments.
- Provide executive-level communication on progress, risks, dependencies, and outcomes.
- Manage multiple concurrent initiatives and competing priorities without losing focus on strategic objectives.
- Drive execution through structured planning, tracking, and follow-through.
- Coordinate activities across engineering, operations, security, compliance, customer success, and business teams.
- Ensure delivery timelines, commitments, and dependencies are actively managed and visible.
- Escalate issues appropriately and proactively remove blockers impeding progress.
- Influence teams and leaders without direct authority.
- Hold stakeholders accountable for commitments and agreed-upon deliverables.
- Facilitate alignment across diverse stakeholder groups with competing priorities.
- Build trust and credibility through transparency, consistency, and results.
- Lead discussions with senior leadership regarding strategic priorities, risks, and delivery status.
- Own customer migration planning, execution tracking, and completion reporting.
- Partner with customer-facing teams to ensure successful onboarding and adoption.
- Develop migration strategies, readiness plans, and execution frameworks.
- Drive completion of critical milestones while managing customer-specific risks and dependencies.
- Establish metrics and reporting that measure actual adoption and business outcomes, not just activity.
Required Knowledge And Experiences
Experience- 5+ years of experience in Product Management, Technical Product Management, Program Management, or related disciplines.
- Proven experience leading large-scale enterprise initiatives involving multiple teams and stakeholders.
- Demonstrated success managing complex migration, modernization, or platform transformation programs.
- Experience working closely with software engineering teams and technical architects in Agile environments.
- Track record of delivering business outcomes through influence rather than direct authority.
- Strong executive presence with the ability to communicate effectively at all organizational levels.
- Exceptional organizational skills and ability to manage multiple priorities simultaneously.
- Demonstrated ability to create accountability and drive action across cross-functional teams.
- Comfortable operating in ambiguous situations and bringing clarity to complex problems.
- Strong decision-making and prioritization skills in fast-paced environments.
- Willingness to challenge the status quo and escalate issues when progress is at risk.
- Understanding of enterprise platforms, integrations, APIs, cloud technologies, and data exchange ecosystems.
- Experience working with secure file transfer, integration platforms, transaction processing, or related technologies preferred.
- Familiarity with operational excellence, compliance, security, and risk management concepts.
- Experience using Agile delivery methodologies and tools such as Jira and Confluence.
- Strong analytical and data-driven decision-making capabilities.
What Success Looks Like
Within the first year, this individual will:
- Successfully lead complex customer migration initiatives from planning through adoption.
- Create visibility, accountability, and predictability across the MFT portfolio.
- Improve migration completion rates and reduce delivery risk through structured program execution.
- Establish clear prioritization frameworks that balance customer commitments, platform investments, and operational needs.
- Build strong partnerships across Product, Engineering, Operations, and Customer-facing teams.
- Become the central leader driving outcomes for one of the company's most strategic platform modernization initiatives.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Sr Consultant, Product Management
Skills Required
- 5+ years of experience in Product Management, Technical Product Management, Program Management, or related disciplines
- Experience leading large-scale enterprise initiatives involving multiple teams and stakeholders
- Success managing complex migration, modernization, or platform transformation programs
- Experience working closely with software engineering teams and technical architects in Agile environments
- Track record of delivering business outcomes through influence rather than direct authority
- Strong executive presence and communication skills across organizational levels
- Exceptional organizational skills and ability to manage multiple priorities
- Ability to create accountability and drive action across cross-functional teams
- Ability to operate in ambiguity and bring clarity to complex problems
- Strong decision-making and prioritization skills
- Understanding of enterprise platforms, integrations, APIs, cloud technologies, and data exchange ecosystems
- Experience with secure file transfer, integration platforms, transaction processing, or related technologies
- Familiarity with operational excellence, compliance, security, and risk management concepts
- Experience using Agile delivery methodologies and tools such as Jira and Confluence
- Strong analytical and data-driven decision-making capabilities
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Healthcare Strength — The package includes day-one medical coverage with multiple plan options, HSA/FSA, dental, vision, disability resources, and robust mental-health support (therapy, coaching, EAP).
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Parental & Family Support — Offerings include 12 weeks of paid parental leave with a gradual return, adoption and caregiver assistance, dependent-care FSA, Care@Work, and recognition for inclusive family benefits such as subsidized childcare and fertility reimbursement.
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Leave & Time Off Breadth — Flexible time off, 10 paid holidays, two global wellness days, and paid volunteer time indicate a broad time-off program.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
