Technical Pension Development Specialist

Capita Pensions Solutions are looking for a team of Technical Pension Development Specialists to join the business. The role will involve creating better outcomes by bringing forward your technical experience & leading on key projects, business change initiatives and business critical issues – all the while ensuring that they are completed in line with project timelines and that the solutions delivered into the operation are fit for purpose.

Job title:

Technical Pension Development Specialist

Job Description:

What you will be doing:

• Lead change through improving mission critical processes that align with the business vision.
• Lead on projects and work with colleagues and stakeholders in the delivery of scheme events, cyclical activities and projects.
• Understand, build, maintain and enhance stakeholder and/or client relationships.
• Act as a business lead with Design Authority Group and other relevant business approval forum.
• Provide input into the development / training action planning and process improvement where required.
• Control and enhance the quality of customer outputs in order to deliver an excellent customer experience through coaching, training action planning and process improvement where required.
• Adapt to varying demands and workloads with a commitment to ensure tasks are completed to deadline whilst maintaining excellent levels of quality.
• Work within set Key Performance Indicators and quality standards, contributing to the achievement of departmental objectives and business results.
• Create and maintain consistent and accurate scheme records and events.
• Participate in and promote good team communication and share knowledge and expertise with other team members.
• Adhere to Quality Management Systems and comply with regulations and policies from Capita and relevant regulatory bodies.
• Be a positive role model for staff exhibiting the level of commitment and professionalism expected.
• Maintain up-to-date knowledge of processes, procedures and products.
• Ensure that all technical information / change is cascade to the team through the most effective communication channel and processes are updated as appropriate.

What we are looking for:

Essential:

• Excellent accuracy, attention to detail and quality management skills
• Experience mentoring and coaching others
• Strong communication skills, both written and verbal
• Ability to engage and interact with stakeholders
• Solution orientated mindset
• The ability to prioritize own workload, use initiative and work independently within established parameters.
• Ability to work independently, to deliver on key deadlines
• Confident, forward thinking and decisive
• IT literate

Desirable:

• Experience providing support and feedback
• Ability to accommodate different learning styles and needs
• Project Management Skills
• Experience in pension administration and work management systems
• Knowledge of DB and/or DC pension schemes
• leadership skills i.e. conflict resolution, decision making

About Capita Pensions Solutions:

Capita Pension Solutions is one of the UK’s leading pension firms. We provide an unrivalled breath of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients’ pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.

What can we offer you?

In this role, you would have the opportunity to add real value from the outset and support the success of the team. We also believe in offering flexible working solutions that suit your needs, whether that’s from home, from your nearest Capita office.

• Company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more!

What we hope you’ll do next:

Choose “Apply now” to fill out our short application, so that we can learn more about you.

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.  Also Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work . 

#LI remote

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent