Technical Operations Supervisor

Posted 5 Days Ago
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Columbus, IN, USA
In-Office
Entry level
Automotive
The Role
Supervise technicians supporting development operations in laboratory and test cell environments. Lead team performance, coordinate resources with internal customers, ensure accurate technical data delivery, promote safety and quality, drive continuous improvement, manage data quality, and resolve operational issues through structured root-cause problem solving. The role also emphasizes talent development, collaboration, customer satisfaction, and operational effectiveness.
Summary Generated by Built In

Job Summary:

We are looking for a talented Development Operations Supervisor to join our team in Columbus, Indiana. In this role, you will lead a team of technicians supporting Development Operations within a laboratory and test cell environment, ensuring the accurate delivery of critical data and information that enables engineering, product development, and operational decision-making. You will partner closely with internal stakeholders to understand business needs, prioritize resources, and drive efficient execution while maintaining a strong focus on safety, quality, and customer satisfaction.

The ideal candidate combines technical aptitude with strong leadership capabilities and has experience working in laboratory, testing, operations, or other technical environments. Success in this position requires proficiency with Microsoft Office tools, data quality management, structured problem-solving methodologies, and the ability to develop talent, foster collaboration, and deliver results in a fast-paced setting. This leader will champion continuous improvement, strengthen operational effectiveness, and contribute to a culture of safety, accountability, and high performance.

In this role, you will make an impact in the following ways:

  • Lead and develop a team of technicians to achieve operational goals and deliver high-quality results.
  • Partner with internal customers to understand requirements and align resources to business priorities.
  • Ensure the timely and accurate delivery of critical technical data and information.
  • Drive continuous improvement initiatives that enhance operational efficiency and effectiveness.
  • Promote a strong safety culture through proactive health and safety leadership.
  • Strengthen data quality practices to support informed decision-making and information governance.
  • Resolve operational challenges using structured, root-cause-based problem-solving approaches.
  • Foster a collaborative and inclusive environment that supports employee growth and team performance.
Responsibilities

To be successful in this role you will need the following:

  • Ability to lead and motivate technical teams while balancing operational priorities, customer needs, and business objectives.
  • Demonstrated capability in data analysis, data quality management, and systematic problem-solving within a technical or operations-focused environment.
  • Strong communication and collaboration skills with the ability to build effective partnerships across functions and levels of the organization.
  • Experience working in laboratory, test cell, engineering support, or related technical operations environments, with proficiency in Microsoft Office tools.
  • Commitment to safety, continuous learning, process improvement, and delivering consistent results in a dynamic setting.

Key Competencies:

  • Leadership & Talent Development
  • Customer-Centric Collaboration
  • Strategic Problem Solving & Decision Making
  • Operational Excellence & Results Orientation
  • Effective Communication & Relationship Building

Education, Licenses, Certifications:

Demonstrated aptitude is required. College, university, or equivalent Associate's degree or certification in an appropriate STEM field is preferred.

Equivalent Bachelor's degree in a relevant discipline area may be required for select roles.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Entry level/Early career professional. Preferred candidates would have relevant experience working in a laboratory/test cell environment as a non-exempt employee, temporary student employee (intern, co-op) or an early career professional in a relevant operations or technical discipline area. Knowledge of MS Office tools is also preferred. Tech Center- 1st Shift Supervisor of Development Operations. Position is in Columbus Indiana.

Qualifications

Tech Center- 1st Shift Supervisor of Development Operations.  

About UsCummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Skills Required

  • Ability to lead and motivate technical teams while balancing operational priorities, customer needs, and business objectives
  • Demonstrated capability in data analysis, data quality management, and systematic problem-solving in a technical or operations-focused environment
  • Strong communication and collaboration skills
  • Experience working in laboratory, test cell, engineering support, or related technical operations environments
  • Commitment to safety, continuous learning, process improvement, and consistent results
  • Proficiency with Microsoft Office tools
  • Associate degree or certification in an appropriate STEM field
  • Relevant laboratory or test cell experience as a non-exempt employee, temporary student employee, intern, co-op, or early-career professional
  • Equivalent bachelor's degree in a relevant discipline for select roles
  • Licensing for compliance with export controls or sanctions regulations, if required for the position

Cummins Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cummins and has not been reviewed or approved by Cummins.

  • Retirement Support — A 401(k) with company contribution/match and both defined contribution and defined benefit pension plans are offered, alongside profit sharing and an employee stock purchase plan. This mix supports long-term savings and financial security.
  • Healthcare Strength — Multiple medical plan options (HSA, HSA Plus, PPO) with dental, vision, life and long-term disability coverage are provided, along with telehealth, mental-health support, and wellness tools. In-network protections and HSA/HSA Plus structures are described to help manage costs.
  • Parental & Family Support — Paid maternity and paternity leave, family medical leave, and adoption assistance are offered. Reduced or flexible hours and unpaid extended leave options further support caregiving needs.

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The Company
HQ: Columbus, IN
35,251 Employees
Year Founded: 1919

What We Do

At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced.

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