We're looking for a Technical Operations Associate to support the evolution of Customer Delivery through a combination of operational execution, automation, enablement, and technical project work.
Approximately 50% of the role will focus on supporting asset migration services, while the remaining time will be dedicated to improving internal tooling, automation, enablement, and strategic technical initiatives.
The ideal candidate enjoys solving operational challenges, improving processes, experimenting with AI and automation, and building scalable solutions that make teams more effective. They thrive in dynamic environments where priorities evolve, new opportunities emerge, and they can balance planned initiatives with responding to time-sensitive needs across the business.
Your Responsibilities
- You’re comfortable working in a hybrid format, with the ability to come to our St. Gallen office twice per week.
- Delivering high-quality support for asset migration projects, including client enablement and process improvements. This will cover 50% of the role
- Maintaining and enhancing internal tools, demo environments, and enablement resources.
- Continuously learning and applying new technologies, including AI and automation.
- Helping the team work smarter by identifying opportunities to simplify, streamline, and improve how we operate.
- Support for emerging technical projects and strategic initiatives across the department
Your Story
- Strong curiosity and enthusiasm for learning new technologies and tools.
- Interest in automation, AI, and process improvement.
- Comfortable working with data, spreadsheets, and technical systems.
- Ability to learn and troubleshoot technical workflows with support from the team.
- Strong attention to detail and quality.
- Proactive and eager to learn.
- Enjoys solving problems and improving how things work.
- Comfortable working in a dynamic environment where priorities may shift and new opportunities emerge.
- Able to balance recurring operational work with project-based initiatives.
- Collaborates effectively with teammates and stakeholders across different functions.
Nice to have
- Experience with automation tools such as n8n, Zapier, Make, or similar platforms.
- Familiarity with AI tools and workflows.
- Experience with DAM, CMS, or content management platforms.
- Exposure to migration, implementation, or operational support work.
- Basic understanding of APIs, integrations, or low-code tools.
- Familiarity with Salesforce a plus
We understand that every candidate’s experience is different. If you’re interested in this role but don’t tick all the boxes, we still encourage you to apply.
Why join us?
- Thrive with the tools and support to shape your future at Frontify.
- Be part of a product that connects brands and people with a human touch.
- Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas.
- Join a vibrant, social team—whether you love animals, yoga, or travel, we’ve got the Slack channels for you!
What we offer
- A minimum of 25 days annual leave per year
- Paid educational and wellbeing days off
- Stocked kitchen
- Localized benefits
- Invite to our summer company meet-up
Important to us
Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future.
We’re committed to an inclusive hiring experience. If you need any support or adjustments during the recruitment process, please let your Talent Partner know when scheduling. Any information shared will be treated confidentially.
Next steps
If there’s a fit, you’ll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you.
This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next.
We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process.
Skills Required
- Ability to work hybrid and attend St. Gallen office twice per week
- Deliver high-quality support for asset migration projects, including client enablement and process improvements
- Maintain and enhance internal tools, demo environments, and enablement resources
- Continuously learn and apply new technologies, including AI and automation
- Interest in automation, AI, and process improvement
- Comfortable working with data, spreadsheets, and technical systems
- Ability to learn and troubleshoot technical workflows with team support
- Strong attention to detail and quality
- Proactive, eager to learn, and able to balance operational work with projects
- Collaborates effectively with teammates and stakeholders across functions
- Experience with automation tools such as n8n, Zapier, Make, or similar platforms
- Familiarity with AI tools and workflows
- Experience with DAM, CMS, or content management platforms
- Exposure to migration, implementation, or operational support work
- Basic understanding of APIs, integrations, or low-code tools
- Familiarity with Salesforce
Frontify Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Frontify and has not been reviewed or approved by Frontify.
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Leave & Time Off Breadth — Policies include a minimum of five weeks of paid vacation, flexible hours, and hybrid/remote options. Feedback suggests time away and flexibility are consistently highlighted as strengths.
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Healthcare Strength — U.S. employees receive comprehensive medical, dental, and vision coverage, and all employees have access to dedicated mental-health support. Location-specific medical offerings (e.g., UK private medical and cashback plans) reinforce core health coverage.
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Parental & Family Support — Paid parental leave, lactation accommodations, and family-friendly scheduling are explicitly provided. Childcare benefits and supportive leave structures indicate meaningful backing for parents and caregivers.
Frontify Insights
What We Do
With our best-in-class brand management platform, Frontify is on a mission to create a home where all brands can thrive. We envision a world where all teams and workforces, big and small, are empowered and engaged to be a part of building beloved brands.
Why Work With Us
Our community is spread across the world but we are always brought together by our shared values. At Frontify, we aim to stay united, be authentic, improve ourselves, and thrive together as a team.
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