Technical Operations Analyst-Disaster Recovery

Tech Operations analyst's role is to drive major TRR exercise and manage overall resiliency test across all 3 geographies of AFI - US, India and EMEA. We need a person who can provide technical oversight in the review of TRR plans and identify opportunities for resiliency, recovery, and automation. Drive automation for simulation of failure scenarios to be leveraged during exercises. Head BCM product features development within the team in a federated model. Lead TRR program maturity toward zero downtime goal for critical applications recovery. Facilitate application failover as a recovery mechanism during major incidents. Drive DR Operations deliverables for successful completion aligned to prioritized product roadmap. Responsible for developing and reporting on KPI for the DR Program. Create and execute recovery events during exercises as required by the DR program. Participate in the ORR process to ensure smooth transition of applications in production.

Key Responsibilities

To drive major TRR exercise and manage overall resiliency test across all 3 geographies of AFI - US, India and EMEA.
To provide technical oversight in the review of TRR plans and identify opportunities for resiliency, recovery, and automation.
Drive automation for simulation of failure scenarios to be leveraged during exercises. Head BCM product features development within the team in a federated model.
Lead TRR program maturity toward zero downtime goal for critical applications recovery. Facilitate application failover as a recovery mechanism during major incidents.
Drive DR Operations deliverables for successful completion aligned to prioritized product roadmap. Responsible for developing and reporting on KPI for the DR Program.
Create and execute recovery events during exercises as required by the DR program. Participate in the ORR process to ensure smooth transition of applications in production. 
 
Required Qualifications

Bachelors/master's degree in computer science/information systems or equivalent.

Person should have above qualifications and 2-4 years of experience in relevant disciplines including:

At least 2-4 years of strong experience in managing overall resiliency test.
Hands on experience in automated failover/failback of recovery activities and automation
Hands-on experience to drive automation for simulation of failure scenarios to be leveraged during exercises
Working knowledge on zero downtime goal for mission critical applications recovery
Knowledge of ITIL practices
Hands-on experience on creating, executing recovery events during exercises as required by the DR program. Participate in the ORR process to ensure smooth transition of applications in production. 

Preferred Qualifications
Candidates who have used following tools (or have familiarity with below) will have added advantage:

Service Now
BCM
Automation tools or scripting knowledge experience
Sound knowledge about Cloud Technology and exposure to AWS etc
Familiarity with monitoring tools

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full time

(2:00p-10:30p)

AWMPO AWMP&S President's Office

Technology