About the Role
As a Technical Manager, you will own the technical integrity and lifecycle of complex customer solutions, ensuring services align with both technical requirements and business objectives. You will act as the primary technical advocate, helping customers maximise value from GTT’s managed service portfolio.
What You’ll Be Doing:
• Own the technical lifecycle of customer solutions
• Act as the primary technical point of contact
• Translate business requirements into scalable solutions
• Provide expertise across SD-WAN, routing and security
• Lead technical risk assessments and security reviews
• Support service reviews and continuous improvement
• Contribute to RFIs, RFPs and customer audits
• Collaborate across Sales, Engineering and Service Management teams
What We’re Looking For:
Essential:
• 5+ years in Telecommunications, MSP or enterprise networking
• SD-WAN experience (Aruba Silver Peak, VeloCloud and/or Fortinet)
• Palo Alto and/or Fortinet security expertise
• Strong MPLS, BGP and QoS knowledge
• ITIL understanding and customer-facing experience
Nice to have:
• Cisco and/or Juniper expertise
• SASE, SSE, CASB, DLP, XDR or Vulnerability Management
• Azure, AWS or Google Cloud experience
• Experience supporting global enterprise customers
Why GTT?
Adaptive mindset: You will be encouraged to learn, grow and develop new skills as priorities evolve.
Collective impact: You will collaborate across teams and regions to deliver shared success.
Customer ownership: You will take accountability for outcomes and help build trusted relationships.
Join a global, supportive team where your work makes a real impact and your development is a priority.
Our Commitment:
We are committed to creating an inclusive environment where everyone can thrive. We value diversity of thought, experience and background, and ensure fair and equitable opportunities for all.
#LI-Remote #LI-VP1
Skills Required
- 5+ years of experience in telecommunications, managed service providers, or enterprise networking
- Experience with SD-WAN, including Aruba Silver Peak, VeloCloud, and/or Fortinet
- Palo Alto and/or Fortinet security expertise
- Strong knowledge of MPLS, BGP, and QoS
- ITIL understanding
- Customer-facing experience
- Cisco and/or Juniper expertise
- Experience with SASE, SSE, CASB, DLP, XDR, or vulnerability management
- Azure, AWS, or Google Cloud experience
- Experience supporting global enterprise customers
GTT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GTT and has not been reviewed or approved by GTT.
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Strong & Reliable Incentives — Bonus eligibility and on-time payments are portrayed as dependable, including mentions of a standing bonus plan.
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Leave & Time Off Breadth — PTO and sick leave are characterized as generous or solid, supporting workable time-off needs.
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Retirement Support — A 401(k) plan with company matching is highlighted as a helpful element of the package.
GTT Insights
What We Do
GTT is a managed network and security services provider to global organizations. We design and deliver solutions that leverage advanced cloud, networking and security technologies. We complement our solutions with a suite of professional services and exceptional support teams in local markets around the world. We serve thousands of national and multinational companies with a portfolio that includes SD-WAN, security, Internet, voice and other connectivity options. Our services are uniquely enabled by our top-ranked, global, Tier 1 IP backbone, which spans more than 260 cities on six continents. The company culture is built on a customer-first service experience reinforced by our commitment to operational excellence and continuous improvement in our business, environmental, social and governance practices. For more information, visit www.gtt.net.
