Technical Manager - Southern Africa

Posted 18 Days Ago
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Johannesburg, City of Johannesburg, Gauteng, ZAF
In-Office
Expert/Leader
Professional Services • Consulting • Agriculture • Industrial
The Role
Manage day-to-day technical and operational services across Southern Africa, ensuring sampling and inspection work is properly staffed, executed, and reported to standards. Oversee Site Managers, provide technical troubleshooting, liaise with clients and administration to prioritize work, arrange staffing and shifts to meet contingencies, enforce SOPs and sampling best practices, support recruitment and client visits, and report compliance issues to the General Manager.
Summary Generated by Built In

WHAT IS ON OFFER 

Alfred H Knight has an exciting opportunity for a Technical Manager to join the team in South Africa. This individual will be responsible to the General Manager for the management of the day-to-day operational services/sites within Alfred H Knight. 

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight the incumbent will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Essential 


  • Ensure that all inspection and associated sample preparation work in the aforementioned locations is covered by properly trained members of staff, the work is adequately staffed and the work is properly executed and reported to recognised standards. 
  • Ensuring that the Site Managers effectively manage their operations, such that sampling work is processed at ports, warehouses (and any other location) in a professional manner and in line with AHK Group expectations and, thereafter, to the satisfaction of the client(s)
  • Liaising with clients and the administration department to prioritize work specific to customers’ expectations.
  • Arranging shift, flexible or overtime working to meet the following contingencies: - staff shortages as a consequence of leave, illness, holidays, equipment malfunction / breakdown, peaking or growth of work volume within the operations, re-prioritizing of significant amounts of sampling work. 
  • Ensuring at all times that a high degree of accuracy and precision is applied to sampling/surveying through incorporating and promoting good sampling practice principles (and/or to AHK SOPs if in existence). And for ensuring that the work is followed in accordance with documented methods and procedures. It is the post holder’s responsibility to inform the General Manager of any failure in compliance to documented methods.
  • Providing technical advice and support to the site staff as required, on technical or operational problems, acting in a ‘trouble shooting’ capacity to subordinates.  Seek technical support and advice from elsewhere within the Group (or beyond if necessary) and encourage Site Managers to follow the same principle.
  • Support the General Manager as and when required in organizing and participating in client visits and general client related technical discussion.
  • Participate in the interview and recruitment process of personnel with prior consent from the General Manager.

Required Competencies

  • Demonstrate good attention to detail
  • Team player
  • Ability to work with minimal supervision
  • Good timekeeping
  • Effective interpersonal skills
  • Ability to interact effectively with all staff members of AHK 
  • Exhibit flexibility in approach and understanding of the business
  • Communicate effectively in English verbally and in writing 

Required Qualifications

  • An applicable degree or diploma in Chemistry whilst a Relevant qualification in Operations Management or similar will be an added advantage. 

Required Work Experience

  • 10 years minimum experience in technical or operational roles within the metals and minerals industry.

Required Languages

  • Highly proficient in English (verbal and written)

Travel

  • Travel as needed within Southern Africa

Benefits

We are offering an excellent opportunity with a salary and benefits package to match

Alfred H Knight is committed to creating a diverse and inclusive environment and hence welcomes applications from all sections of the community in line with our Employment Equity Plan.

Skills Required

  • Degree or diploma in Chemistry
  • Relevant qualification in Operations Management or similar
  • Minimum 10 years' experience in technical or operational roles within the metals and minerals industry
  • Highly proficient in English (verbal and written)
  • Demonstrated attention to detail
  • Ability to work with minimal supervision
  • Effective interpersonal skills and ability to interact with all staff levels
  • Ability to manage Site Managers and ensure sampling operations meet company/client expectations
  • Knowledge of good sampling practice principles and adherence to documented methods/SOPs
  • Ability to arrange shifts, flexible hours or overtime to cover staffing contingencies
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The Company
3,000 Employees
Year Founded: 1881

What We Do

Alfred H Knight is a leading global provider of independent inspection, analytical, and technical consultancy services. With over 140 years of experience, the company serves the metals, minerals, solid fuels, and agricultural industries, ensuring accurate and reliable results through a global network of strategically located laboratories and inspectors across more than 45 countries.

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