There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting.
Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. We believe products will greatly reduce hallucinations
Our objective is to organise anyone's life, allowing us all to spend time on valuable and meaningful things
As Technical Lead, Machine Learning, you own the execution layer of our intelligence, turning research and model capabilities into reliable, scalable production systems.
You will work across the model lifecycle: data, training, evaluation, inference, and deployment. This is a hands-on leadership role for someone who wants to operate at the intersection of research, systems, and product.
Own the end-to-end ML systems powering our company, from data and training to evaluation, inference, and deployment.
Build and evolve training and fine-tuning pipelines for large models.
Design evaluation systems that measure capability, robustness, safety, and real-world product performance.
Architect high-performance inference systems, optimizing latency, GPU utilization, memory, cost, and reliability.
Build data pipelines and systems for high-quality real-world and synthetic training data.
Establish reliable production infrastructure for deploying, monitoring, and continuously improving models.
Partner closely with research and application engineering to turn model capabilities into product improvements.
Make pragmatic technical trade-offs and rapidly iterate based on real-world performance.
Experience building and shipping ML systems used in production, not just research prototypes.
Strong understanding of modern large-model training, fine-tuning, evaluation, and inference.
Strong software engineering and systems fundamentals.
Experience operating ML workloads at meaningful scale, particularly GPU-based systems.
Strong technical judgment and the ability to navigate ambiguous problems independently.
A bias toward experimentation, measurement, and shipping.
High standards for correctness, reliability, and production quality.
Research and models reliably translate into production-ready solutions with clear performance and quality targets.
ML pipelines, training loops, and inference systems are stable, efficient, and maintainable.
Production issues are detected, debugged, and resolved quickly, minimizing user impact.
Team members are supported, aligned, and able to deliver high-impact ML work with minimal friction.
Iterations on models and systems are measurable, safe, and improve user experience over time.
Python
PyTorch / JAX
GPU-based training and inference system
You have built or shipped real ML systems used by people, not just demos.
You are comfortable working with large models and understanding their failure modes.
You write strong, production-grade code and care about system correctness.
We are a small, high-talent-density, hands-on team. Engineers have broad ownership and are expected to exercise strong judgment and execute independently.
We make decisions quickly, work closely together, and balance speed with engineering fundamentals. We care less about process and more about building something exceptional.
If there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews.
Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite.
We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.
Skills Required
- Experience building and shipping production ML systems used by real users
- Proficiency with Python
- Experience with PyTorch or JAX
- Experience with GPU-based training and inference systems
- Experience fine-tuning and adapting large models using methods like LoRA, QLoRA, SFT, DPO, and distillation
- Ability to architect and operate scalable, low-latency inference systems balancing cost and reliability
- Design and maintain data systems for high-quality synthetic and real-world training data
- Implement evaluation pipelines for performance, robustness, safety, and bias
- Experience with GPU optimization, memory efficiency, latency reduction, and scaling policies
- Strong production-grade coding practices and emphasis on system correctness
- Ability to collaborate with application engineering to integrate ML systems into backend, mobile, and desktop products
What We Do
Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us
