Technical Implementation Project Manager

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. 

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Primary Function of Position:

Our digital solutions provide technology to enable easier capturing, archiving, live streaming and sharing of clinical video and other data around diagnostic and therapeutic procedures, while also allowing for complete integration with electronic medical records (EMR) and picture archival and communications (PACS) systems.

We are seeking a Project Manager to drive and support successful implementations of our solutions meeting the highest customer expectations. The Project Manager will serve as an interface between the customer and Intuitive’s implementation teams to schedule, coordinate and drive cross-functional implementation activities. The focus will primarily be on Italy and Spanish customer implementations but not exclusively.

Roles and Responsibilities:

• Responsible for planning and on-time execution of Intuitive product implementations including, but not limited to Intuitive Hub, Intuitive Ion and SimNow
• Coordinates the activities of customer and Intuitive’s project team members for new Hub and Ion installations, expansions and upgrades
• Validates that customer and sales team pre-requisites are in place
• Ensures that established implementation processes are followed, improved or developed where missing
• Ensures quality systems and project documentation are completed
• Provides clear and timely communication to customers and internal stakeholders on project status, critical path, issues, potential areas of risk and next steps to anticipate
• Supports customer’s clinical and IT teams to initiate, plan, schedule, implement, and close projects on time and on budget.
• Assembles and organizes multi-functional project teams to establish scope, schedule, assign tasks, and track completion
• Regular reporting to EU senior leadership on activities, project status and implementation forecast

Required Knowledge, Skills, and Experience:

• Bachelor’s degree or equivalent experience required. Engineering, life science or medical background preferred
• 3-5 years project management experience
• Project Management Professional (PMP) or comparable certification preferred
• Highly organized and able to manage time in a fast-paced environment,
• Able to effectively coordinate multi-functional teams in a matrix-environment
• Demonstrated ability to drive task completion, hold team members accountable, and identify potential issues before they occur.
• Excellent verbal and written communication skills in Italian and English. Spanish is an advantage.  
• IT and Network knowledge preferred
• Prior knowledge with EMR/PACS solutions is an advantage,
• Working knowledge of clinical workflow in surgical procedures is an advantage 
• Travel <15%

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.