About Us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
Proofpoint Professional Services Consultant - Supervision
The Role
This is a customer-facing role within the Digital Compliance Governance organization. It is a premier opportunity for a candidate to apply their expertise in regulatory oversight and message review technologies. The individual will assist our customers in the implementation, configuration, and workflow optimization of our Supervision product.
The candidate will require strong technical skills, a deep understanding of compliance workflows, and outstanding interpersonal skills to build lasting technical relationships and ensure customer success. Additional tasks include troubleshooting complex review queues, tuning detection policies, documenting configurations, and collaborating with internal product teams.
Your day-to-day
- Expert Engagement: Act as a subject matter expert for Supervision and Digital Compliance customers, guiding them through regulatory requirements and best practices.
- Project Leadership: Coordinate with internal departments and partners to drive complex deployments and ensure timely project completion.
- Workflow Optimization: Collaborate with customers to solve unique compliance use cases, sharing best practices to maximize the value of the Supervision platform.
- Process Automation: Work with the team to prioritize functions and determine avenues to streamline and optimize review processes via scripting or advanced policy logic.
- Product Liaison: Act as the bridge between Professional Services and Product Management and Engineering to provide feedback on Supervision product updates and feature requests.
- Sales Support: Assist Proofpoint Sales teams with scoping prospective Supervision projects to ensure accurate project scoping and statements of work.
Requirements:
- Consulting Expertise: 5+ years of relevant consulting experience, preferably within the financial services or regulated industry sectors. Strong preference given to previous direct Supervision-related experience.
- Project Delivery Management: Proven ability to manage multiple customer engagements concurrently while maintaining quality, meeting deadlines, and balancing shifting priorities.
- Policy Development: Ability to translate legal and compliance requirements into effective technical detection policies using tools such as regular expressions, Boolean logic, and proximity operators.
- Identity & Directory Services: Experience working with Active Directory and Azure Active Directory to model and map complex user hierarchies, roles, and attributes.
- Data Analysis & Optimization: Strong analytical skills to evaluate large datasets, reduce false positives (“noise”), and optimize compliance review workflows.
- Regulatory & Compliance Knowledge: Familiarity with data governance and privacy regulations (e.g., FINRA, SEC, GDPR) as they apply to electronic communications monitoring.
- Automation & Scripting: Experience using PowerShell for administration, automation, and troubleshooting; familiarity with Power Query and VBScript for data transformation, reporting, and workflow support.
- API Integration: Hands-on experience consuming RESTful APIs for data extraction, system integration, and process automation, including authentication methods and basic error handling.
- Enterprise Experience: Proven experience supporting software for Fortune 500 or other large-scale global customers.
- Collaborative Spirit: Demonstrated ability to work independently and across broad cross-functional teams
Why Proofpoint
As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint’s amazing culture.
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].
How to Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 123,200.00 - 193,600.00 USDCalifornia (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 102,300.00 - 160,820.00 USDAll other cities and states excluding those listed above:
Base Pay Range: 92,100.00 - 144,705.00 USDTop Skills
What We Do
We provide the most effective cybersecurity and compliance solutions to protect people on every channel including email, the web, the cloud, and social media.
