Technical helpdesk

Posted 2 Days Ago
Be an Early Applicant
Diegem, BEL
Hybrid
Entry level
Automotive • Software • Analytics
The Role
Provide technical helpdesk support within a new premium automotive brand project in Belgium. Candidates should have automotive experience and communicate in Dutch and English, French and English, or Dutch/French with professional English. The broader team may include warranty, diagnostic, homologation, PDI, customer relations, and project management specialists.
Summary Generated by Built In
Company Description

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries.

With this job ad we are pre-searching interested candidates for a Premium Brand, where we expect the first hires in Q1/Q2-2027. 

Job Description

We are looking for people who want to start in our new project for a premium Brand in Belgium located between Brussels and Antwerp. 

We are looking for different specialists to build this new team:

-Homologation Specialists 

-Warranty Support Specialists - different levels junior, medior, senior

-Field Service Engineers - experience complex diagnostic master technicians 

-Technical Specialist L1 

-Technical PDI Specialists

-CR advisor with a technical background

-Project manager

Qualifications

*Speaking Dutch - English

*Speaking French - English

*Bi-lingual Dutch/French - Professional English 

*Automotive experience

Additional Information

Join our fast growing team and be part of this amazing opportunity. 

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: 

  • Consumer Engagement 
  • Parts, Accessories & Service Performance 
  • Actionable Insights 
  • Repair Optimization & Compliance 
  • Learning Solutions 
  • Distribution & Sales Performance 

Our proven track record means that we now partner with almost every car manufacturer on the market. 

The MSX Purpose 

To empower Movers and Makers to thrive in our ever-changing world 

The MSX Mission 

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions. 

The MSX Vision 

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry. 

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. 

Skills Required

  • Dutch and English
  • French and English
  • Dutch and French with professional English
  • Automotive experience

MSX International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.

  • Affordable Benefits Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
  • Leave & Time Off Breadth Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.

MSX International Insights

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The Company
HQ: Detroit, MI
3,688 Employees
Year Founded: 1996

What We Do

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

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