Technical Expert Market Decorative Coatings Americas

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At Evonik, you’re part of a global chemical company working in many sectors that go beyond chemistry. From lipids for tomorrow’s medicines, biosurfactants for green detergents, additives for plastics recycling or membranes to help drive forward the energy transition, you’ll play an essential part in helping the world’s most essential industries succeed.
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This role provides technical representation for the Decorative Coatings market segment in North America, serving as a primary interface with the market and customers. The position supports effective technical collaboration with customers through on-site visits and virtual tools, while identifying joint areas and topics for further development. It also serves as Global ART Lead for one designated Global Key Account and one large Regional Champion Account, monitors market trends, customer needs, and portfolio gaps, and translates those insights into ideas for new product development. The role actively supports or leads innovation projects and helps drive successful product launches in the market.

RESPONSIBILITIES

• Demonstrating innovation and technical service competence to customers, serving as primary technical contact to Decorative Coatings customers in North America, competently serving Architectural Coatings, Pigment Concentrates, Wood Coatings, Flooring and other Decorative Coatings customers whenever necessary. Collaborating closely with the market and customers in all Decorative Coatings applications through on-site visits, conference presentations, events and seminars, and virtual engagements across North America.

• Representing Business Line CAD and Market Segment Decorative Coatings as a technical expert and serving as a primary point of contact for technical inquiries for Architectural Coatings customers. Identifying opportunities for TSRs. Collaborating with regional ART Head, lab teams, Quality Control, and Complaint Management to resolve customer complaints and identify optimal technical solutions.

• Implementing innovative ideas for product and process development through I2P projects in partnership with regional ART head, as well as RD&I, other Market Segments and Product Lines.

• Identifying appropriate work to support new product development projects and supervising scientists and/or technicians on the team to execute that work; filing patent applications as appropriate. Following up with customers in North America to understand performance of experimental products in their formulations.

• Documents and statistically validate experimental results in alignment with team manager and lab team, with internal and external stakeholders, and preparing publications and promotional material jointly with marketing when required, e.g. factsheets, articles, launch presentations, COATINO® campus content.

• Actively participating on the Americas Decorative Coatings Market Segment Team. Ensuring alignment with global and regional strategies. Efficiently executing all market-oriented applications development and innovation activities, supporting all market sub-segments as needed.

• Monitoring market trends, competitive activities, and technology developments, and recommending benchmarking initiatives. Translating customer and market needs into innovative ideas for new product and process development projects.

• Participating in and, when appropriate, leading internal expert committees, e.g. Center of Excellence for Architectural Coatings, driving the expansion of technical expertise in this field and sharing information within the global organization, e.g. by supporting internal trainings. Proactively transferring knowledge on Additives and formulations to colleagues.

• Complying with all North American regional and Allentown site EHSQ (Environmental, Health, Safety & Quality) measures and requirements. Supporting team manager, Senior Scientists and Scientists in creating and writing Safe Work Practices (SWPs) and Class A & B Design Hazard Reviews (DHRs) by actively participating in safety assessments and DHR teams related to supervised projects. Ensuring all hazards and regulatory compliances of materials and processes are assessed and communicated.

• Actively serving on one Allentown site Safety@Evonik subcommittee. Developing and delivering safety meeting material.

• Updating technical data sheets and product information on the Coating Additives website. Leading the quality assessments for products within this product group when required due to a product quality complaint or to qualify samples in advance of any production changes, supervising a Scientist on the team in any lab evaluations that may be required.

REQUIREMENTS

• A M.S. or Ph.D. degree in Chemistry, Chemical Engineering, or related Science is required.

• Approximately 5 years’ experience in the Chemical Industry supporting customers and developing new additives or resins used in Coatings applications is required.

• Approximately 5 years’ experience managing new product development projects and supervising the technical work of others.

• Must have a solid understanding of the chemical structure-property relationships that determine why certain surfactants, dispersants, and other additives work as they do; a strong grasp of which additives to recommend to solve specific problems or achieve desired effects is required.

• Experience providing technical support and training to customers and distributors and managing internal (R&D, Applied Technology, Marketing, Sales) stakeholders is required.

• Strong leadership & project managerial skills to build support for, plan, organize and execute projects and strategies is required.

• Strong teamwork & excellent interpersonal skills to work effectively across regions, functions, and business lines is required.

• The ability to operate effectively within a complex matrixed organization with multiple stakeholders is required.

• Fluency in English as well as strong verbal and written communication skills are required.

The Evonik Group adopts an Equal Employment Opportunity (EEO) approach.  Candidates are assessed based on their educational qualifications, experience, job competencies and potential and shall not be discriminated against on the basis of race, ethnicity, age, gender, religion, nationality, disability or sexual orientation or other classifications protected by local, state, or provincial regulations.

Your Application
 

To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at www.evonik.com/en/careers.html. 

Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.

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