Technical Events Lead (Manchester + North West)

Job Title: Technical Events Lead 

Contract: Full time
Location: Manchester based (servicing the North West)
Department: Technical Operations
Report to: Head of Event Delivery
Salary: £27,000 - £35,000 (dependent on experience)

About Boxbar Tech
Boxbar Tech is the world's first automated self-service drinks solution able to dispense a full drinks menu. We are on a mission to reshape the landscape of bar service at events, venues and within the hospitality sector globally with our one-of-a-kind technology.
For events and venues grappling with unprecedented cost increases and operational inefficiencies, beverage service has never been more vital but at major events it remains defined by long queues, poor quality drinks and low customer satisfaction. We exist to solve this problem!
Our mission is to revolutionise the experience with innovation and a premium level of service that increases service speeds, efficiencies, profits and customer satisfaction levels for our partners. We are proud to work with major events, festivals, venues, sports clubs and hospitality organisations around the world including Live Nation, ASM Global, Oak View Group, LIV Golf, Diageo/Guinness, Levy, Sodexo, Peppermint, Freemans Event Partners, PSG, AEG Presents, Parklife Festival, London Stadium, Birmingham City FC, Ibiza Rocks, Co-op Live, Adelaide Oval and many more.

Job Summary
Technical Events Lead

This role will be filled by an applicant who is based in Manchester. You will be expected to travel across the North West for the role and and you may be expected to travel internationally if needed. 

The role itself consists of client liaison prior to events, setting up the equipment, being onsite during events, training &  supporting venue staff and completing event reports post event. 

Responsibilities

• Proactive approach to understanding the event requirements
• Liaise with clients prior to event to confirm details
• Being on site to assist with delivery of machines
• Set up machines for events
• Training of venue staff on functionality of machines
• Maintaining functionality of machines changing parts when required
• Assisting with customer service
• Keeping the Boxbar areas clean and tidy throughout the events
• Representing the company to the highest standards 
• Breaking down of equipment post event
• Full cleandown of Boxbar allocated areas 
• Supporting with loading and unloading of equipment pre and post event
• You may be required to support other departments within the company when needed
• Support in the warehouse to prepare machines before and after events
• Help develop and improve training documents 
• Complete event reports to help assist with meetings post event, where we can make improvements in the future and to build a database for repeat events.
• Liaising and feeding back to other departments such as marketing on events 
• Scoping projects may be required ahead of time
• Training, liaising and booking contract staff
• Any associated calls and meetings ahead of events
• Reporting to Boxbar management and clients post event
• Organise relevant accreditation for events
• Feeding into the overall programmes and calendars internally
• Support in the continuation of sales/upselling and client success

Behaviour and experience 

• Hospitality background required
• Understanding of drinks dispense/cellar equipment would be a bonus 
• Liaise with clients in a professional manner
• Strong communication skills 
• Good understanding of tech
• Electrical knowledge would be a bonus 
• Impeccable timing keeping 
• Ability to work alone under pressure 
• Ability to write detailed reports of event operations
• Willing to travel 
• Flexible working pattern, days, nights, weekend, bank holidays
• Patience and attention to detail 

Why Join Us?

• Join a fast-growing, disruptive startup changing the way the world drinks.
• Play a central role in building and scaling our core physical operations.
• Work on high-impact projects with major global brands and venues.
• Real opportunity to grow with the business and shape the future of our delivery model.

We encourage applicants from all backgrounds to apply, even if you don’t meet every single requirement. If you’re passionate about innovation, technology and changing the game in hospitality and events — we’d love to hear from you.