To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/Division
The Semiconductor Products and Customers (Semi PC) business unit designs, builds and sells KLA’s product portfolio to help chip manufacturers meet high-quality standards for technologies like AI, data centers, automotive and electronic devices. Our inspection, metrology, and analytics systems detect and monitor defects across logic and memory chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment and materials. We also develop technologies for specialty processes, IC substrates, and PCB manufacturing, including etch and deposition, component inspection, and imaging and analytics. The Customer Engagement (CE) division is a field-based group of technical experts who partner closely with customers to provide a comprehensive portfolio of KLA products that support yield improvement from R&D through high-volume production. The team helps align KLA’s solutions with customer needs, supports product performance, identifies new opportunities and gathers insights to guide future innovation—all while maintaining a high level of customer satisfaction.What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
- Customer Engagement: Defines and executes customer specific product penetration, positioning, and market share strategies. Develops relationships with key customer technical buying influences and has a deep understanding of leading edge process and metrology technology.
- Collaborates with the FaST Marketing and Engineering teams and Home team to position and deliver differentiated product value and resolve customer issues.
- Works jointly with the BU and Service teams to execute PSA objectives.
- Has a strong understanding of the customer sales cycle and process. Jointly develops sales strategies in collaboration with account managers. Knowledge and application of KLA sales processes (Value/People, SPIN, etc).
- Able to mentor/coach engineers and can inspire and motivate team members.
Minimum Qualifications
- Strong background in Advanced Packaging process flow and and CD/Film metrology control.
- 5 years IC/Fab experience with KLA tool knowledge (Film, SCD, etch, thin film is preferred; defect/inspection is also considered).
- Good Mandarin/English interpersonal skills.
- B.A./M.S. in an engineering/science-based field.
- Good presentation and proficient in project management skill.
- Good business acumen with understanding of customer technical issue with customer-focus.
- Able to work under stress, full of energy to own the team and able to confront multi-level challenges.
- Excellence in leadership and execution.
- Deal with things proactively with accountability and insightfulness.
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.
Skills Required
- Strong background in advanced packaging process flow and CD/film metrology control
- Five years of IC or semiconductor fabrication experience
- KLA tool knowledge
- Film, SCD, etch, and thin-film tool experience
- Defect or inspection experience
- Mandarin and English interpersonal communication skills
- Bachelor's or master's degree in an engineering or science-based field
- Strong presentation and project-management skills
- Business acumen and understanding of customer technical issues
- Customer-focused approach
- Leadership and execution skills
- Ability to work under stress, manage teams, and address complex challenges proactively
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
-
Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
-
Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
-
Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
