Technical Enablement Manager

Reposted Yesterday
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Hiring Remotely in Boston, MA, USA
Remote or Hybrid
100K-100K Annually
Mid level
Software
A central hub for developers to find, launch, and operate services without tickets or bottlenecks.
The Role
The Technical Enablement Manager will design and deliver enablement programs, create technical content, support customer onboarding, enable field teams, and standardize learning in a SaaS environment.
Summary Generated by Built In

At Port.io, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum.

We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents. By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability. As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.

About the Position:

We’re looking for a passionate and structured Technical Enablement Manager to join our team. In this role, you’ll design, deliver, and scale enablement programs that empower customers, partners, and internal teams to succeed with Port. You’ll own the creation of technical content, training frameworks, and certification programs that accelerate adoption and ensure long-term customer success.

This role is perfect for someone who loves simplifying complex technical concepts, has a knack for teaching, and thrives in building structured programs in fast-growing environments.

About Your Day-to Day:

  • Design and deliver enablement programs: Build and scale technical training for customers, partners, and internal teams.
  • Create impactful content: Develop documentation, tutorials, workshops, and e-learning modules that drive knowledge retention and adoption.
  • Support customer onboarding: Partner with Customer Success and Sales Engineering to ensure customers get up to speed quickly and effectively.
  • Enable the field: Provide ongoing enablement to Sales, SEs, and Customer Success teams to strengthen product knowledge and customer conversations.
  • Standardize learning: Build certification programs and structured learning paths to validate and deepen expertise.
  • Gather feedback: Continuously collect input from learners and stakeholders to optimize programs and materials.

Who you’ll work with:

You’ll collaborate closely with Customer Success, Product, Engineering, and Sales teams. Your work will ensure Port’s ecosystem, customers, partners, and internal teams, has the knowledge and resources to thrive.

  • 5-7 years of experience in technical enablement, training, or solution engineering roles, ideally in a SaaS environment.
  • Strong ability to simplify complex technical topics and translate them into engaging learning materials.
  • Experience building training content (presentations, workshops, videos, e-learning modules, or documentation).
  • Strong organizational skills and ability to manage multiple programs simultaneously.
  • Hands-on technical background in DevOps, Cloud, or Developer Tooling environments.
  • Ability to work hybrid from Austin, TX or Boston, MA three days per week.

Bonus:

  • Experience with Learning Management Systems (LMS) and e-learning tools.
  • Familiarity with Kubernetes, Terraform, and major cloud platforms (AWS, GCP, Azure).
  • Previous experience designing certification programs.

Skills Required

  • 5-7 years of experience in technical enablement, training, or solution engineering roles
  • Strong ability to simplify complex technical topics
  • Experience building training content
  • Strong organizational skills and ability to manage multiple programs
  • Hands-on technical background in DevOps, Cloud, or Developer Tooling environments

Port.io Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Port.io and has not been reviewed or approved by Port.io.

  • Healthcare Strength U.S. postings highlight baseline medical, dental, and vision coverage, indicating conventional health benefits are available. Public signals portray these as standard inclusions for at least some roles and locations.
  • Retirement Support U.S. role listings explicitly include a 401(k), signaling foundational retirement support. Specifics such as match and vesting are not publicly detailed, so generosity cannot be verified.
  • Strong & Reliable Incentives Sales and go‑to‑market roles are associated with healthy on‑target earnings ranges, indicating performance‑based pay is meaningfully used. Available ranges suggest incentives can be competitive for certain functions.

Port.io Insights

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The Company
175 Employees
Year Founded: 2022

What We Do

The developer experience, developer productivity and driving software quality are on top of every engineering leader’s mind. At Port, we help engineering organizations excel through the use of our open internal developer portal, owned by platform engineering teams and built for developers. Port consolidates everything developers need to know and execute to deliver software autonomously and to comply with organizational standards. Managers use Port to understand engineering metrics and improve them. We’re growing rapidly, fueled by the industry’s leading product, and by the constant innovation of our customers, big and small, that use our product to change how developers work.

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