Technical + CS Enablement Manager

Posted 22 Days Ago
Hiring Remotely in United States
Remote
102K-157K Annually
Mid level
Security • Software • Cybersecurity • Automation
Drata is on a mission to help build trust across the internet.
The Role
The Technical + CS Enablement Manager will enhance post-sales and technical teams by creating training programs, designing onboarding processes, and partnering with cross-functional teams to drive measurable outcomes and improve customer success.
Summary Generated by Built In

Our Mission & Values:
At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build.

We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority.

Our Culture & Work Style 🚀

At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from:

  • Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results.

  • Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact.

  • Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry.

If you thrive when you’re empowered, energized, and working with smart, mission-driven people, you’ll feel at home here.

Why Join The Drata Team?

The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth.

  • See the Speed: Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years

  • Hear the Voice of the Team: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available.

  • Experience the Impact: See why we are consistently recognized on Fortune's Best Workplaces lists.

  • Connect with Us on Socials: LinkedIn - follow us for company updates, employee stories, and career news.

Job Summary:

Drata is looking for a passionate, high-performing Technical + CS Enablement Manager to help take our post-sales and technical teams to the next level.

If you thrive in a creative, fast-paced environment and love helping teams grow, this is an opportunity to make a visible impact across Customer Success and technical functions at Drata.

This individual will partner closely with Customer Success, Product, Marketing, and Leadership to onboard, develop, and continuously up-level teams across Customer Success Management, Account Management, Implementation, and Solutions Architecture. Reporting to the Director of Sales Enablement, this role is highly cross-functional and ideal for someone who can quickly identify team needs, turn insight into action, and build programs that drive measurable outcomes.

If you’re looking to roll up your sleeves, shape how teams learn, and help customers realize more value from Drata’s platform, this role might be for you.

What you'll do:

  • Embed deeply with Customer Success teams to understand strengths, gaps, and performance trends across CSMs, AMs, Implementation, and Solutions Architects, then translate those insights into targeted enablement plans.

  • Build and maintain onboarding programs for new hires across post-sales and technical functions, including live training, virtual curriculum, certifications, and reinforcement.

  • Design and deliver ongoing enablement focused on renewals, expansion, product knowledge, technical adoption, and customer outcomes.

  • Develop technical enablement curriculum that gives technical teams deep product understanding and the confidence to guide customers through implementation, adoption, and long-term success.

  • Partner cross-functionally with Product, Marketing, and leadership to enable teams on new product launches, evolving workflows, and strategic initiatives.

  • Create high-impact training sessions, playbooks, documentation, and certifications that help teams perform consistently and scale effectively.

  • Establish measurable outcomes for onboarding, training, and program effectiveness, and continuously improve enablement based on results.

What you'll bring:

  • 4+ years of experience in enablement, customer success, sales, technical training, or a related leadership role.

  • Experience supporting SaaS teams in product-driven environments.

  • A strong ability to communicate, facilitate, and influence effectively at all levels of the organization.

  • A builder mindset with the ability to create practical, scalable programs in a fast-moving environment.

  • Excellent organization, coaching, and program management skills.

  • The ability to connect technical depth with customer-facing impact so teams can drive adoption, retention, and growth.

Nice to Have but Not Required

  • Experience in security, compliance, risk, or adjacent technical domains.

  • Familiarity with enablement or sales methodologies such as FORCE Management, Value Selling, Sandler, MEDDICC, or similar frameworks.

  • Working knowledge of tools such as Salesforce, Gong, Highspot, Glean, or similar enablement and productivity platforms.

How we support you:
At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving.

Explore how we invest in your Life at Drata.

  • Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success.

  • Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance.

  • Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position.

  • Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process.

  • Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence.

  • Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge.

This role will receive a competitive base salary, variable compensation, benefits, and/or stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change.

Tier 1: $127,400 - $157,395

Tier 2: $114,700 - $141,645

Tier 3: $101,900 - $125,895

You can view which tier applies to where you plan to work here. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

Skills Required

  • 4+ years of experience in enablement, customer success, sales, or technical training
  • Experience supporting SaaS teams in product-driven environments
  • Strong communication and influence skills
  • Ability to create scalable programs
  • Excellent organization and program management skills

Drata Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Drata and has not been reviewed or approved by Drata.

  • Healthcare Strength Health coverage includes up to full employer-paid premiums for medical, dental, and vision for employees and dependents, alongside wellness support. This level of coverage is positioned as strong for a remote-first tech company.
  • Leave & Time Off Breadth Time off offerings include flexible/unlimited PTO and recurring summer half-day Fridays. These features support recharge and flexibility in a remote-first environment.
  • Fair & Transparent Compensation Pay is considered competitive in many roles, especially in sales and engineering, and is sometimes described as above market. Reported ranges for Account Executives and engineers align with this, pointing to a slightly positive overall read on pay.

Drata Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Sydney
600 Employees
Year Founded: 2020

What We Do

Trust, Automated. Drata automates your compliance journey from start to audit-read and beyond and provides support from the security and compliance experts who built it. The company is backed by ICONIQ Growth, Alkeon Capital, Salesforce Ventures, GGV Capital, Cowboy Ventures, Leaders Fund, Okta Ventures, SVCI, SV Angel, and many key industry leaders.

Why Work With Us

With a powerful mission, our people help to build a unique and diverse culture. Drata supports continued professional development, promotional paths and every opportunity to move fast and reach their full potential. Join our driven team and help build trust across the internet!

Gallery

Gallery

Similar Jobs

Zscaler Logo Zscaler

Account Executive

Cloud • Information Technology • Security • Software • Cybersecurity
Easy Apply
Remote or Hybrid
New York, NY, USA
8697 Employees
113K-162K Annually

Zscaler Logo Zscaler

Senior Sales Engineer

Cloud • Information Technology • Security • Software • Cybersecurity
Easy Apply
Remote or Hybrid
Texas, USA
8697 Employees
155K-221K Annually

Samsara Logo Samsara

Sales Engineer

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
United States
4000 Employees
198K-233K Annually
Remote
USA
3000 Employees

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account