We are a leading global provider of processing and packaging technology. We develop and produce intelligent total solutions for the pharmaceutical and food industries in over 15 countries. Together with you and more than 5,800 colleagues, we want to turn our ideas and visions into intelligent and sustainable machines and services that make life easier for people all over the world. Originating from Germany, we draw on 160 years of experience with a global presence of more than 30 locations.
Syntegon Technology (Thailand) Co., Ltd. located in Bangkok is the regional Service-HUB, approximately 50 colleagues (Sales, Technical Support and Admin) are devoted to supporting our customers in SEA, Korea, Taiwan, Pakistan and Australia/New Zealand.
We are expanding our sales-team in Asia Pacific. The growing business and additional responsibilities require an extended team of motivated and experienced sales colleagues. In this role, you will interact daily with colleagues from various countries.
Customer satisfaction is our key goal in our work and the basis for our growth.
Job Description- Part identification to support Spare part business for Legacy equipment
- Support on Part clarification with COCs / ESCs
- Support on PLC software programming for Legacy equipment
- Design of machine Modernization and upgrading projects (CAD, BOMs, Components research etc.) based on Market requirement for Legacy equipment
- Prepare Modernization quotations to support Area Sales Manager Modernization business
- Maintain documentation (modernization BOMs, installed machine BOMs, user manuals, internal technical document etc.)
- Define economical recommendation / alternative solution for obsolete parts.
- Customer visits are sometimes required to assist Area Sales Managers in negotiation with customers and present solutions.
- Bachelor’s degree in engineering or related fields
- 2–3 years of experience in sales support, Pharma field service engineering, or operations within a Pharma manufacturing or service environment
- Project management experience is an advantage
- Proficient in MS Office and CRM; experience with SAP is preferred
- Good command of English, both spoken and written
- Hands-on, detail-oriented, with strong analytical skills
- Excellent communication and interpersonal abilities
- Ability to work independently and lead cross-functional teams
Top Skills
What We Do
Processing and packaging for a better life – this is what 5,800 Syntegon employees work for every day. Be it with individual machines, systems, or services, we help you – our customers in the global pharmaceutical and food industries – to improve people's lives. For that we look back on more than 160 years of experience. In the pharma sector, our intelligent solutions enable the safe and high-quality production, processing, filling, inspection, and packaging of your liquid and solid pharmaceuticals. In the food industry, our flexible and reliable technologies produce and package confectionery, dry food, frozen food, and dairy products. With 1,100 service experts and a comprehensive service portfolio throughout the entire machine lifecycle from spare parts management to digital line optimization, Syntegon lays the foundation for your smooth production processes. In everything we do, our more than 37 sites in almost 20 countries keep a firm eye on our impact on the environment and society. Syntegon is a leader in the development of sustainable packaging solutions, reduces the energy consumption of its machines and pursues ambitious goals to lower its emissions.
Imprint: www.syntegon.com/imprint
Privacy Statement: www.syntegon.com/privacy-statement
