Search the 10 jobs at Drata

The Director of Enterprise Customer Success at Drata will lead a team of Customer Success Managers, ensuring enterprise clients achieve their desired outcomes, manage customer relationships, and develop effective strategies for customer satisfaction, retention, and growth. This role requires strong leadership, analytics, and a deep understanding of client needs and account management.

As a Senior Compliance Advisor at Drata, you'll provide expert guidance to customers on information security policies, audit readiness, and compliance frameworks. You'll advise on best practices, lead webinars, mentor team members, and collaborate with sales and customer success teams to enhance compliance advisory services.

As a Customer Success Manager at Drata, you will drive customer satisfaction by building strong relationships, increasing product adoption, and supporting customer journey towards compliance. Your role includes engaging with data to identify value opportunities, conducting regular meetings with customers, and collaborating across teams to optimize their experience and success with Drata. You will act as a trusted advisor, ensuring that customers achieve their compliance goals and realize continuous value.

The Manager of Front End Engineering leads a team to develop platforms and tools for front-end engineers, ensuring efficient product application development. Responsibilities include mentoring engineers, designing systems, and collaborating with product and design teams to create an intuitive and accessible platform while implementing agile practices and reporting team performance.

The Enterprise Account Executive is responsible for onboarding new partners and exceeding revenue targets by developing strategies for driving partnerships. The role involves identifying prospects, managing a sales pipeline, consulting with senior executives, and improving product offerings based on partner needs.

As a Technical Support Representative in APAC, you will tackle technical challenges, troubleshooting customer issues related to cloud infrastructure, software, and help in deploying Drata. You'll communicate through various channels and work with customer success teams to ensure customer satisfaction and relay feedback to product teams.

The Senior Customer Operations Analyst will enhance customer success by providing data-driven insights, developing KPIs, tracking performance metrics, and making recommendations for process optimizations. Responsibilities include collaborating with leadership, analyzing customer interactions, supporting forecasting, and conducting ad hoc analyses to ensure operational efficiency and scalability.

As a Sales Development Representative at Drata, you will drive outbound prospecting campaigns, identify potential customers, and set qualified meetings for Account Executives. Responsibilities include cold calls, email campaigns, managing a sales pipeline, and interacting with C-Suite executives. The role emphasizes organization, curiosity, and communication skills to thrive in a fast-paced environment.

The Director of Revenue Operations will lead the global revenue strategy, focusing on operational efficiency and growth. Responsibilities include strategic leadership, planning and forecasting, data analysis, process optimization, technology management, and cross-functional collaboration. The role involves managing a revenue operations team and requires over 8 years of experience in GTM or revenue operations, preferably in a B2B software environment, along with advanced CRM skills.

As a Sales Development Representative at Drata, you will drive outbound prospecting campaigns, research accounts to generate interest, manage a sales pipeline, and develop leads through various channels. You will be responsible for setting qualified meetings for Account Executives and tracking customer interactions in CRM, while achieving weekly and monthly metrics.