Jobs at Drata

Build and own end-to-end product features for Drata’s third-party risk management platform, including vendor-risk workflows, integrations, and AI-powered assessment experiences. Responsibilities include design, implementation, feature-flagged releases, documentation, UX, production monitoring, bug fixes, and technical debt. Partner closely with Product, exercise independent judgment, communicate clearly, mentor peers, and deliver reliable software using JavaScript/TypeScript, Node.js, NestJS, React, event-driven architecture, and durable workflow orchestration.

Build and own end-to-end workflows, integrations, and AI-powered experiences for Drata’s third-party risk management platform. Responsibilities include product design and implementation, feature releases, UX and documentation, production monitoring, technical direction, architecture ownership, cross-team collaboration, mentoring, and long-term system planning. The role focuses on JavaScript and TypeScript development across Node.js/NestJS backends and React frontends, event-driven architecture, durable workflows, observability, CI/CD, and AI agent experiences.

Lead applied AI research focused on information retrieval, RAG, agentic workflows, ranking, reasoning, and evaluation. Build prototypes, golden datasets, quality metrics, regression detection, and experimentation frameworks; investigate failure modes and validate improvements through rigorous testing. Collaborate with AI and software engineers to productionize successful approaches and stay current with research in RAG, agents, LLM evaluation, and relevance modeling.

Generate qualified sales opportunities through strategic outbound prospecting across email, phone, and social media. Research accounts, identify decision-makers, conduct discovery conversations, qualify leads, manage pipeline activity, and schedule meetings for Emerging Account Executives. The role requires maintaining accurate Salesforce records, meeting performance metrics, communicating with C-suite prospects, and collaborating closely with account executives in a fast-paced hybrid San Diego environment.

Own a compliance product area end to end, from customer discovery and outcome definition through prioritization, AI-powered product decisions, launches, and post-release measurement. Build business cases, manage customer and business risks, collaborate with engineering, design, GTM, and executives, and communicate progress through data-driven reporting. The role focuses on compliance, GRC, security, audit workflows, and continuous trust verification for B2B SaaS customers.

Leads the East enterprise sales team, driving quota attainment, account-based execution, forecasting discipline, win-rate improvement, and complex deal strategy. Manages, coaches, and performance-manages Account Executives while developing scalable sales processes and enterprise go-to-market motions. Partners cross-functionally with Marketing, Product, RevOps, Enablement, Solutions Engineering, Legal, and Customer Success to improve deal velocity, customer engagement, and segment performance.

Drive new customer acquisition and revenue growth across EMEA by exceeding quotas, building prospect pipelines, executing outbound strategies, developing partnerships, and consulting senior executives. The role involves understanding regional markets, accelerating buying processes, and providing product feedback. This is a hybrid London-based position requiring at least two office days per week.

Own and optimize revenue operations systems, workflows, lead routing, forecasting, territories, segmentation, and GTM data governance. Build dashboards and analytics for pipeline, conversion, productivity, bookings, and forecast accuracy. Partner with Sales and other GTM teams on planning, deal support, pricing workflows, and strategic programs. Evaluate tools, improve system health, and collaborate with Data and Analytics on AI-enabled efficiency solutions.

Build and scale data products supporting analytics, engineering services, and AI/ML models. Responsibilities include optimizing queries and data pipelines, developing data models and governance processes, administering ETL/ELT and reverse ETL orchestration, and creating documentation and training. The role also involves mentoring, interviewing, and hiring data engineers while helping define the organization’s data engineering strategy.

Own the full-cycle commercial B2B SaaS sales process, from prospecting and pipeline generation through closing new business. Build territory and account strategies, conduct consultative discovery, deliver tailored software demonstrations, manage qualification and forecasting, and engage executive stakeholders. The role requires quota attainment, self-sourced pipeline generation, strong communication, and experience selling in startup or growth-stage environments. Familiarity with MEDDPICC, MEDDICC, SPICED, or similar sales methodologies is preferred.

Own the technical customer experience for APAC enterprise accounts, leading implementations from planning through launch and ongoing adoption. Configure and customize the platform, integrate systems, manage migrations, troubleshoot issues, and advise on security, compliance, cloud, APIs, identity, and AI-enabled workflows. Deliver training, workshops, documentation, and QBR insights while monitoring customer health and expansion opportunities. Partner cross-functionally with Sales, Customer Success, Product, Engineering, QA, and Security to resolve issues and communicate regional customer needs.

Supports a portfolio of commercial B2B SaaS customers by monitoring technical health, resolving bounded integration questions, improving platform adoption, and identifying renewal risks. Creates scalable enablement resources, including academy content, help articles, videos, workshops, and webinars. Partners with Customer Success, Product, and Education teams; documents issues, participates in UAT, supports AI-powered compliance workflows, and escalates complex technical problems.

Own the full-cycle commercial sales process from prospecting through closing, generate and manage pipeline, conduct consultative discovery, present tailored software solutions, and exceed revenue targets. Develop territory and account strategies, engage senior stakeholders, forecast accurately, and collaborate cross-functionally to advance deals. The role requires strong B2B SaaS closing experience, self-sourced pipeline generation, sales methodology expertise, and the ability to sell to security, compliance, risk, or technical buyers.

Enterprise Account Executive responsible for acquiring new enterprise customers, exceeding revenue quotas, building and managing an EMEA pipeline, developing partnerships, consulting senior executives, and accelerating SaaS buying processes. The role requires 7+ years of B2B SaaS sales experience, including new-business closing, enterprise account experience, and professional fluency in English plus French or German.

Own and scale strategic relationships with systems integrators and enterprise audit firms. Drive partner-sourced revenue, co-selling, partner enablement, onboarding, forecasting, and executive engagement. Advocate for Drata products, improve audit experiences, coordinate with Sales, Marketing, Product, Engineering, and Customer Success, and help shape the broader alliance ecosystem strategy.

Drive new customer acquisition and revenue growth in the UK by exceeding quotas, identifying ideal prospects, building pipelines, developing partnerships, and managing accelerated enterprise buying processes. The role requires consultative engagement with senior executives, regional market expertise, outbound sales execution, and customer-informed product feedback. It is hybrid, requiring two office days weekly, with candidates based in the London Metro area.

Leads and develops a commercial account management team serving mid-market B2B SaaS customers. Owns retention, renewals, expansion, adoption, customer health, forecasting, and recurring-revenue outcomes. Builds playbooks, operating rhythms, and cross-functional processes; coaches renewal and expansion strategies; manages escalations and customer risk; and provides leadership with actionable insights. The role also drives CRM discipline, reporting, executive engagement, and scalable customer-success practices.

Own and optimize Drata’s marketing technology ecosystem, including CRM integrations, lead routing, scoring, attribution, automation, data quality, and governance. Lead platform strategy, tool deployments, system logic, integrations, QA, release management, and troubleshooting across GTM teams. Partner with Sales and Marketing Operations to improve lead assignment, pipeline acceleration, reporting, and operational efficiency. Apply AI and machine learning capabilities to targeting, scoring, and predictive analytics while monitoring platform health and performance.

Lead and coach a technical support team delivering SaaS support for integrations, APIs, SSO/SCIM, and cloud environments. Manage operations, escalations, SLAs, cross-functional partnerships, process improvement, hiring, and enablement to improve customer outcomes and supportability.

Provide first- and second-line technical support for Drata's SaaS platform, triage and resolve issues, work with APIs, identity providers, and cloud services, escalate complex problems, maintain tickets in Intercom/Jira/Linear, create knowledge-base content, perform bug replication/testing, and share product feedback with Engineering and Product teams.