Jobs at Drata

Drive new customer acquisition and revenue growth for EMEA by prospecting, managing a regional pipeline, consulting with senior executives, closing new business, developing partnership strategies, and feeding product insights from customer needs.

The Corporate Counsel will provide legal support focusing on commercial contracts and privacy matters, ensuring compliance and managing risk for the company.

Full‑cycle commercial Account Executive responsible for prospecting, pipeline generation, consultative discovery, territory/account strategy, and closing new B2B SaaS customers to exceed revenue targets. Collaborates cross-functionally, runs disciplined sales processes (qualification, forecasting, mutual action plans), delivers tailored demos and presentations, and provides market feedback to improve messaging and product direction.

Lead a small AI engineering team as a player‑coach: write production code, set technical direction for AI-driven analytics, build natural language data experiences, and establish eval-driven development. Own end-to-end delivery, data modeling, multi-tenant access patterns, and measurement pipelines while hiring, mentoring, and partnering with product to ship iterative, trustworthy AI features.

Own and grow enterprise accounts by prospecting, building pipeline, and closing new business. Consult senior executives, develop partnership strategies, exceed revenue targets, and provide market feedback to improve product-market fit.

Drive outbound prospecting to generate qualified meetings for Emerging AEs using cold calls, email, and social selling. Research accounts, qualify opportunities, manage pipeline in Salesforce, hit weekly/monthly activity and meeting metrics, and engage C-suite prospects. Collaborate with account executives and use tools like Outreach, LinkedIn Navigator, and ZoomInfo.

Lead and scale a high-performing commercial sales team focused on outbound pipeline generation and predictable forecasting. Drive quota attainment, improve ACVs and win rates, influence cross-functional GTM strategy, and run strategic initiatives. Coach, performance-manage, and mentor Account Executives to improve qualification, territory planning, and outbound rigor while contributing as a senior operator to product, marketing, and RevOps alignment.

Lead and scale a high-performing enterprise sales team to exceed targets through account-based execution, forecasting discipline, and coaching. Drive strategic cross-functional initiatives with Marketing, Product, RevOps, and Solutions Engineering to improve win rates, ACVs, and deal velocity. Act as a senior thought leader, manage performance, mentor AEs, and influence GTM strategy and product direction.

Lead and scale a technical support organization, manage managers and senior ICs, own escalations and SLA performance, and partner cross-functionally with Engineering, Product, and Customer Success. Build scalable processes, staffing models, and escalation frameworks; use operational metrics and customer feedback to drive improvements. Ensure team can troubleshoot integrations, APIs, SSO/SCIM, identity systems, and cloud environments, and influence product changes to improve supportability.

Lead strategy and execution of global demand generation across digital, integrated, and account-based programs. Build AI-driven multi-channel systems to drive pipeline and revenue, optimize funnel performance, manage budget and reporting, align with Sales/RevOps/Partners, and hire and develop a high-performing demand team.

Own and optimize marketing operations: execute multi-channel campaigns, build automations and AI/LLM-driven workflows (lead scoring, personalization), maintain data hygiene and attribution, ensure compliance (GDPR/CCPA), enforce QA, and produce SOPs and playbooks to scale marketing systems and integrations.

Lead end-to-end go-to-market planning and execution for major product and feature launches. Drive NPI process improvements, create launch assets and executive communications, enable sales and CS, coordinate cross-functional stakeholders, and standardize launch frameworks to improve speed, quality, and adoption.

Provide commercial and privacy legal support for SaaS agreements (SA, DPA, NDA), negotiate B2B contracts, maintain contract templates and playbooks, ensure privacy/security and regulatory compliance, advise business stakeholders, and implement processes and tools to scale the legal function.

Lead and develop a team of Technical Support Engineers to manage day-to-day support operations, escalations, SLA adherence, and tooling. Partner with Engineering, Product, and Customer Success to resolve API, integration, SSO/SCIM, and cloud-related issues, improve processes and runbooks, drive metrics-informed improvements, and scale global support coverage and enablement.

The Senior AI Product Engineer will develop AI-powered features, ensuring usability for compliance practitioners and collaborating with cross-functional teams on product delivery.

Drive outbound prospecting (calls, emails, social) to generate qualified meetings for Account Executives. Research accounts, identify stakeholders, manage a sales pipeline in Salesforce, hit activity and meeting metrics, and engage C-suite prospects using tools like Outreach, LinkedIn Navigator, and ZoomInfo.

Lead and coach a technical support team delivering SaaS support for integrations, APIs, SSO/SCIM, and cloud environments. Manage operations, escalations, SLAs, cross-functional partnerships, process improvement, hiring, and enablement to improve customer outcomes and supportability.

Provide Tier 1 and designated Tier 2 technical support for Drata's SaaS platform. Triage and resolve customer issues, troubleshoot REST APIs, identity providers, and cloud integrations, document reproductions, manage tickets in Intercom and Jira, contribute knowledge base content, and collaborate with Engineering and Product to escalate complex issues and improve the user experience.

Lead and scale a technical support organization for a SaaS platform, managing managers and senior ICs. Own support strategy, escalations, SLAs, staffing, and cross-functional coordination with Product and Engineering. Improve processes, enablement, and supportability for integrations, APIs, SSO/SCIM, identity, and cloud issues. Use metrics and customer feedback to drive product and operational improvements and build a culture of accountability and technical excellence.

Provide first- and second-line technical support for Drata's SaaS platform, triage and resolve issues, work with APIs, identity providers, and cloud services, escalate complex problems, maintain tickets in Intercom/Jira/Linear, create knowledge-base content, perform bug replication/testing, and share product feedback with Engineering and Product teams.