Senior Manager, Technical Content and Community Manager

Your role:

We are searching for a Senior Manager to build, mentor, and lead our Technical Content & Community team (Writers, Developer Content, and Education). Your mission is to deliver credible, evidence-driven technical content that not only educates our users but drives product adoption and thought leadership.

If you are obsessed with creating content that provides expertise, authoritativeness, trustworthiness, transparency and can translate complex technical topics into engaging content across multiple platforms, we want you!

What you’ll be doing:

• Define and own the content and community strategy for Pico. You will line manage, mentor, and develop a high-performing team, enforcing best practices in authoring, validation, and AI-assisted workflows.
• Lead the editorial roadmap and content freshness program, ensuring all technical documentation, Software Development Kit
  examples, knowledge base articles, and application notes meet a rigorous definition of done based on Expertise, Authoritativeness, Trustworthiness and Transparency standards.
• Multi-Platform Content:
  • YouTube Strategy: Own the vision for our YouTube channel, focusing on long-form technical demos, scripting, and driving measurable growth (watch time, retention).
  • Discoverability: Apply SEO best practices and work with the Growth & Digital team to ensure our technical content is easily found and contributes to demand generation.
• Oversee community engagement metrics (forum topics, webinars) and ensure our educational programs contribute to pipeline generation and customer retention.
• Champion the responsible use of AI to optimize content drafting, structuring, QC, translation, and analytics workflows.
• Maintaining our ambitious <180-day content freshness target with measurable uplift in organic traffic.
• Technical accuracy with minimal corrections needed post-publish, validated by Subject Matter Experts (SMEs).
• Grow YouTube channel performance and overall community engagement.
  

What you’ll need: 

• Demonstrable experience leading technical content strategy, preferably within the test & measurement or deep-tech sector.
• Proven track record in people leadership and line management.
• Strong editorial skills with a commitment to evidence-driven content development.
• Proven knowledge of SEO, information architecture, and accessibility standards.
• A skilled collaborator comfortable working with Product, Engineering, Marketing, and PR stakeholders.

What's in it for you?

At Pico Technology, we’re not just about creating world-class test & measurement tools - we’re about creating an inspiring workplace where every team member can thrive. If you’re looking to escape the ordinary and take on a varied, rewarding role, this is your chance to join a company where your skills will make a real impact.

Enjoy flexible holidays, a chance to relax at one of our three holiday homes, and be part of our annual Profit Related Pay (PRP) bonus! Embrace sustainability with our Electric Vehicle Salary Sacrifice Scheme and come along to our vibrant Summer and Christmas parties to name just a few! Want to see the full benefits list?

You will find free fruit and five varieties of bean-to-cup coffee in our offices. And if you are up for exploring, St Neots has a variety of shops and eateries to satisfy your cravings.

At Pico, every voice is heard, and you will be valued as an essential part of our team. Join us on this exciting journey where appreciation and opportunity await you.

Are you ready to apply?

• If you are as excited as we are, hit the apply button below and let us get your next chapter started.
• For any queries, reach out to Toni Jones [email protected]
• We cannot wait to welcome you on board!