Staff Content Designer - Receive

Posted An Hour Ago
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London, Greater London, England
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
As a Staff Content Designer, you will create intuitive experiences for customers receiving payments while collaborating with cross-functional teams and influencing content quality.
Summary Generated by Built In
Company Description

At Wise, we’ve got a clear mission — money without borders. Built by and for people who live global lives. We’re at a genuinely exciting time when building more transparent and convenient ways to pay and get paid have never been more important in achieving that mission. 

Job Description

How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done? 

How do you collaborate in a human-centred way to ship work you’re truly proud of?

These are just a few of the challenges a Staff Content Designer will work on as part of Wise’s global mission to build an open, fair, and human financial system. Right now we move £6 billion every month for over 12 million people. But we're only 2% done — because people without borders deserve money without borders.

What you’ll be doing:

You’ll be working with the cross-functional teams that make up Receive — a squad that helps millions of people and businesses get paid.

In this role you’ll enable customers to receive money from all over the world — quickly, easily and with absolute confidence. It might be a new business getting paid by their first customer, friends splitting the bill after a meal out, or larger companies regularly receiving millions of pounds, dollars, or yen.

Every single payment is important — no matter what size or how it’s made. It’ll be your job to design and deliver experiences that make these transactions clear, engaging and effortless. 

You'll also be part of the Content Guild, and will regularly collaborate with the content community across Wise.

 

Here’s how you’ll contribute:

  • Get to know our customers, building empathy and a deep understanding of their needs 

  • Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love

  • Influence teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad

  • Understand and prioritise content needs — delivering the most impactful projects across multiple teams

  • Champion the Wise brand and its carefully considered implementation

  • Work with designers from other squads to build a single, seamless experience for customers
     

This role will give you the opportunity to:

  • Deliver impact and ship work you’re proud of

  • Own design projects from end-to-end

  • Elevate product and content quality — you define what good looks like in the squad, and demonstrate it with everything you ship

  • Work at the crossroads of marketing communication and product design

  • Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

About you:

  • You’re an accomplished Staff Content Designer with extensive experience shipping world-class consumer products

  • You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment

  • You have an eye for quality. You know how to deliver it yourself, and how to support other designers to do the same

  • You’re influential, inspiring, and able to work with others in a culture that values autonomy and empowerment

  • You’re highly empathetic, both to customers and the people you work with

  • You’re a trusted partner who builds effective relationships with your peers across the business
     

Heads up, this probably isn’t for you if:

  • Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands-on experience of content design or working in UX

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Top Skills

Content Design
Ux Design

What the Team is Saying

Lindsay
Surendra
Smrithi
Pavan
Asya
Jennifer
Lauren
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The Company
6,500 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money.

With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.

In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Not Specified
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