The Role
As a Technical Consultant, you will collaborate with clients to understand their needs, advise on technical requirements, implement systems, and ensure successful project delivery while providing training and support.
Summary Generated by Built In
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
JOB PURPOSE:
As a consultant you will work with customers, suppliers, and partners to understanding their business needs, and identifying the technical requirements to implement solutions.
MAIN ACCOUNTABILITIES:
- To work as part of an international team, carrying out consultancy tasks and provide expert advice. Assisting with server changes, software upgrades, bespoke programming, higher level report writing, data migrations and conversions, third party software, environment issues and special projects.
- To assist Project Managers to plan merge projects.
- To implement customer systems.
- To liaise with team leaders and project managers ensuring projects are delivered on time.
- Conduct product technical training.
KEY SKILLS:
- Have a good understanding of Unix & Windows hardware and software, Networks (WAN & LAN) PC’s.
- Understand databases and hardware infrastructure.
- UNIX scripting.
- Report generator skills
- Demonstrable code debugging knowledge.
- Common Microsoft applications including Excel and Visual Basic/macros.
- Understanding of data transfer (importing/exporting) options within local DMS.
- Good problem-solving skills.
- Effective time management skills to meet deadlines
- Interpersonal and communication skills when dealing with customers.
- On many occasions you will be isolated from other colleagues so must be self-motivated and able to use your own initiative.
- You must be able to prioritise work effectively.
- You should be able to continually assess and react to the needs of customers.
- Sometimes working at customer sites, and typically measured by utilisation (i.e., billable hours).
KNOWLEDGE / EXPERIENCE:
- A good general technical background, experience of DMS or ERP systems and customer installation and configuration including data migrations or merges.
Why join us?
We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
An inclusive environment to thrive
We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.
"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."
Skills Required
- Good understanding of Unix & Windows hardware and software, Networks
- Understand databases and hardware infrastructure
- UNIX scripting
- Report generator skills
- Demonstrable code debugging knowledge
- Common Microsoft applications including Excel and Visual Basic/macros
- Understanding of data transfer options within local DMS
- Good problem-solving skills
- Effective time management skills
- Interpersonal and communication skills
- Self-motivated and able to use own initiative
- Prioritise work effectively
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The Company
What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide. From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey. Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data. For more information, please visit www.keyloop.com
