Job Description
- Responsible for the supervised delivery of Keyloop products and services according to minimum standards.
- Works according to clearly defined processes and instructions.
- Independently provide colleagues and customers with specialised product knowledge.
- Manage and perform post data migration activities (if required) to ensure that existing customer data is imported, validated and signed off by the customer before going live.
- Assist sales in pre-sales technical requirement analysis and efforts estimation as required.
- Deliver best practice sessions utilising extensive product knowledge.
- Provide areas of improvement for process in the deployment of software to reduce time to market.
- Common Microsoft applications including Excel and Visual Basic/macros.
- Understanding of data transfer (importing/exporting) options within local DMS.
- Good problem-solving skills.
- Effective time management skills to meet deadlines.
- Interpersonal and communication skills when dealing with customers.
- You must be able to prioritise work effectively.
- In depth technical knowledge with programming skills.
- Printer setup.
- Good level of written and spoken in both English and Japanese.
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What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide.
From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey.
Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data.
For more information, please visit www.keyloop.com