Technical Consultant

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

HiredScore provides deeply integrated AI solutions to F500 recruiting, sourcing, DE&I, and talent management teams. We focus on supercharging our clients' existing tech stack rather than adding and/or replacing. Core AI products include compliant and bias-free candidate scoring for active applicants and automated sourcing of passive candidates from existing ATS, CRM, HCM, VMS and other internal systems.
HiredScore also offers a first-of-its-kind Diversity AI Module that is on the forefront of innovation in the DE&I technology category. A fully customized offering that provides numerous products as part of the solution suite enabling enterprise organizations to truly move the needle on their organizational diversity goals.
We place great value on career growth, learning and collaboration. Employees are our #1 value! We are an agile organization, constantly looking for ways to improve with a focus on the value we deliver to our customers. We work closely with people to acquire fast feedback and achieve the right outcomes.

About the Role

We are looking for a passionate and experienced Technical Consultant adept at serving as the primary liaison for technical inquiries, both internally and with our esteemed clients. Your role involves articulating HiredScore's technology seamlessly and aligning it with clients' current HR Tech Stack. You'll be pivotal in presenting our technology, devising solutions for client obstacles, and addressing their queries and requirements with assurance and efficiency.

• Act as the professional source for all HiredScore integration through the Project implementation including Pre-sales, Sales & Post-sale for new and existing clients

• Deep technical understanding of all relevant systems integrated with HiredScore (e.g. ATS, CRM, HCM, etc.)

• Client-facing - Including presenting and explaining our technology, integration, IT, Security architecture, and Answering formal questionnaires (including Infosec, RFP, Data Privacy Evaluation, etc.)

• Working with clients and partners to solve technical challenges regarding their unique environment and requirements. 

• Leading improvements and Enabling our sales and engineering process (via tools, processes, and other initiatives), Creating documentation, whitepapers, and other supporting material for internal and client usage

• Configuration and testing of HiredScore integration on the client systems while addressing client-specific challenges

About You

Basic Qualifications:

• Motivation, Innovation, Passion, Integrity, Independent, Self-starter, Teamwork, Customer-Focus.

• 4+ years of experience in technical or Project Implementation Management

• Experience with external client-facing global enterprise

• Must have experience implementing SaaS / have worked in a Software Delivery environment of large-scale projects

• Demonstrated ability to handle day-to-day work challenges confidently; adjust to shifting priorities, Identify and solve technical and operational issues during implementation

• Experience with configuration tools and ability to fulfill technical tasks

• Strong analytical skills, Thorough understanding, and capability to interpret client business needs and translate them into application and operational requirements

• Ability to professionally engage with diverse stakeholders - executives, managers and users

• Comfortable in a fast-paced process-focused environment, adept at problem-solving under pressure

• Team player with self-management skills, adept at executing projects from scratch

Other Qualifications:

• Familiarity with SQL/NoSQL databases

• Familiarity with Agile methodologies and the software delivery lifecycle

• Experience with project management tools like Microsoft Project, Jira, Monday, and Documentation repository

• Industry Knowledge of HR Tech Industry

• Advanced proficiency with Microsoft Office Suite

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Workday Pay Transparency Statement

Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!