The Technical Consultant L2 plays a key role in delivering high-quality software solutions by participating in the full software development lifecycle, including requirements analysis, design, development, testing, deployment, and production support. The role works collaboratively with cross-functional teams to build scalable, reliable, and customer-focused product features while continuously improving technical skills and adopting new technologies.
This position offers an opportunity to work with modern web technologies, cloud platforms, DevOps practices, and agile development methodologies in a fast-paced engineering environment.
- Develop and deliver product enhancements within agreed timelines and quality standards.
- Participate in requirements analysis, solution design, coding, testing, and deployment activities.
- Collaborate with Product Management, Quality Assurance, and engineering teams to understand business and technical requirements.
- Ensure software meets functional and non-functional requirements, including performance, scalability, and reliability.
- Perform unit testing, automation testing, and code reviews prior to release.
- Manage code promotion and deployment activities across development, staging, and production environments.
- Monitor production systems, troubleshoot issues, and support product releases.
- Communicate project progress, risks, and issues to stakeholders and management.
- Continuously improve technical knowledge, engineering practices, and product expertise.
- Contribute to innovation and process improvement initiatives within the development team.
- Bachelor's degree in Computer Science, Software Engineering, or a related discipline.
- Minimum 1 year of software development experience using Java, .NET, Python, or related technologies.
- Strong experience with React.js, TypeScript, JavaScript, HTML5, CSS3, Node.js, and modern front-end development practices.
- Experience with MERN stack technologies and RESTful web services.
- Experience working with cloud platforms such as AWS or Azure.
- Familiarity with Kubernetes, Docker, OpenShift/OKD, and CI/CD tools such as Jenkins or Harness.
- Experience with monitoring and observability tools such as Grafana, Datadog, or OpsGenie.
- Knowledge of MongoDB or other NoSQL databases.
- Experience with software testing practices, including unit testing, automation testing, and testing frameworks such as Jest, Vitest, Cypress, or Playwright.
- Understanding of performance optimization, scalability, authentication, and modern software development methodologies.
- Strong communication, collaboration, and problem-solving skills.
- Experience with GraphQL, Web Security, WebSocket, AI Integration, or Micro Frontend architecture is an advantage.
Skills Required
- Bachelor's degree in Computer Science, Software Engineering, or a related discipline
- Minimum 1 year of software development experience using Java, .NET, Python, or related technologies
- Experience with React.js, TypeScript, JavaScript, HTML5, CSS3, Node.js, and modern front-end development practices
- Experience with MERN stack technologies and RESTful web services
- Experience with AWS or Azure cloud platforms
- Familiarity with Kubernetes, Docker, OpenShift/OKD, and Jenkins or Harness CI/CD tools
- Experience with Grafana, Datadog, or OpsGenie monitoring and observability tools
- Knowledge of MongoDB or other NoSQL databases
- Experience with unit testing, automation testing, and frameworks such as Jest, Vitest, Cypress, or Playwright
- Understanding of performance optimization, scalability, authentication, and modern software development methodologies
- Strong communication, collaboration, and problem-solving skills
- Experience with GraphQL, web security, WebSocket, AI integration, or micro frontend architecture
Verint Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verint and has not been reviewed or approved by Verint.
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Strong & Reliable Incentives — Feedback suggests incentive compensation for go-to-market roles is structured competitively, with attractive on-target earnings cited in sales. Variable or bonus pay appears to be part of the package in several tracks.
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Leave & Time Off Breadth — Feedback suggests paid time off and holidays are a strength, with generous PTO and personal holidays frequently highlighted. Flexible work schedules and remote/hybrid options further support time away and balance.
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Parental & Family Support — Employer materials highlight company-paid parental leave, adoption assistance, and fertility support. Feedback suggests these family-oriented programs are part of a comprehensive global offering.
Verint Insights
What We Do
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
