Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
The role of a Technical Consultant at CDW involves consulting, designing, planning, and implementing complex technical projects. The Technical Consultant supports the Sales and Solutions teams by providing technical expertise when required.
They are responsible for delivering implementation services across a wide range of clients and technologies, acting as a mentor and technical escalation point, and creating technical documentation. The role also includes ensuring projects are completed within agreed time, quality, scope, and cost parameters, and continuously seeking opportunities for self-improvement and innovation.
What you will do:
- Design and deliver implementation services across a wide range of clients and technologies.
- Acts as a mentor and technical escalation point in all areas where they are considered a subject matter expert, providing expert-level knowledge in respect to issue resolution, standards, design, best practice, delivering quality and reference target architectures.
- Working collaboratively with Sales, Projects Practice, Pre-Sales, Customers and other parties as required.
- Creation of technical documentation as and when required.
- Low Level Designs
- Statement of Works (SoW)
- Involvement and running of project design workshops.
- Presenting back technical documentation to customers.
- Renew/upgrade required certifications.
- Takes responsibility for ensuring that assigned projects are executed and completed within agreed time, quality, scope and costs parameters.
- To assist in the design of Proof of Concept to support the delivery of a solution.
- To create/support the creation of test documentation and test scenarios.
- Ensures personal and business objectives and set KPI targets are met or exceeded.
- Proactively questions and evaluates existing systems, standards, documentation and procedures and makes recommendations for improvement.
What we expect of you:
- Demonstrable skills and knowledge in relevant technology area.
- Professional certifications eg., Cisco CCNP, MS PL900, MS AZ204.
- Quality focused with excellent attention to detail.
- Excellent communication skills.
- Ability to effectively manage own time.
- Ability to develop and build relationships with a range of stakeholders.
- Works well as part of a team and can be self-motivated when required.
- Continually looks for opportunities for self-improvement and innovation.
- Be eligible for Security Clearance.
CDW is committed to being an AI-fluent organization
We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
About Us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities.
As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Skills Required
- Demonstrable skills and knowledge in the relevant technology area
- Professional certifications such as Cisco CCNP, Microsoft PL-900, or Microsoft AZ-204
- Quality focus and excellent attention to detail
- Excellent communication skills
- Ability to effectively manage time
- Ability to develop and build relationships with a range of stakeholders
- Ability to work collaboratively and independently when needed
- Commitment to continuous self-improvement and innovation
- Eligibility for security clearance
CDW Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, and vision plans are broadly available alongside EAP resources and HSA/FSA options. Coverage is often characterized as solid relative to large‑corporate peers, even if details vary by plan and location.
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Leave & Time Off Breadth — Paid time off frameworks include flexible or unlimited PTO for many salaried roles, plus standard paid holidays. These structures can support work‑life balance when team workload permits.
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Parental & Family Support — Offerings include parental leave, adoption and fertility assistance, dependent care resources, and related family supports. These benefits broaden the total rewards package beyond core health and retirement programs.
CDW Insights
What We Do
CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com. Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.
Why Work With Us
Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.
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CDW Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
CDW is committed to offering a high quality, flexible work experience centered around connection, collaboration, and coworker well-being. Our flexible hybrid approach enables coworkers to get the best of working from home and being together.







