We are seeking an experienced Technical Communications & Creative Services Specialist to support agency communications, graphic design, technical documentation, project coordination, and UX/UI design initiatives. The role involves creating clear, engaging, and accessible digital and print materials while maintaining project documentation, supporting compliance requirements, and collaborating with cross-functional teams.
Key Responsibilities
Develop and design presentations, infographics, publications, digital content, and other communication materials.
Create and maintain technical documentation, user guides, training materials, and operational procedures.
Support project coordination, communications planning, stakeholder meetings, timelines, and deliverables.
Maintain document repositories, version control, templates, and records using SharePoint, Smartsheet, and related tools.
Prepare and maintain compliance documentation, including Advanced Planning Documents (APDs) and Operational APDs (OAPDs).
Collaborate with UX/UI teams to improve application usability, navigation, and user experience.
Ensure brand consistency, document accuracy, and digital accessibility in accordance with WCAG guidelines.
Support document digitization, information governance, and continuous process improvement.
Required Qualifications
Bachelor's degree or higher in Communications, English, Information Services, or a related field.
7+ years of experience in communications, technical writing, documentation, and process improvement.
5–7 years of experience in graphic design, digital media, or communications.
Proficiency in Microsoft Office, Adobe Creative Cloud, SharePoint, Teams, Smartsheet, Confluence, Lucidchart, Adobe Workfront, and Google Workspace.
Excellent writing, editing, organizational, communication, and project coordination skills.
Preferred Qualifications
Experience with UX/UI design, WCAG accessibility standards, and technology implementation projects.
Familiarity with information systems, cloud technologies, and data analysis.
Experience developing communications for child welfare programs.
Skills Required
- Bachelor's degree or higher in Communications, English, Information Services, or a related field
- 7+ years of experience in communications, technical writing, documentation, and process improvement
- 5-7 years of experience in graphic design, digital media, or communications
- Proficiency in Microsoft Office, Adobe Creative Cloud, SharePoint, Microsoft Teams, Smartsheet, Confluence, Lucidchart, Adobe Workfront, and Google Workspace
- Excellent writing, editing, organizational, communication, and project coordination skills
- Experience with UX/UI design, WCAG accessibility standards, and technology implementation projects
- Familiarity with information systems, cloud technologies, and data analysis
- Experience developing communications for child welfare programs
What We Do
Info Origin is an AI-first technology company. We design and deploy intelligent systems that help enterprises operate with clarity, speed, and scale. From advanced analytics to autonomous workflows, our work is grounded in real-world impact. Our approach brings together data, engineering, and AI to modernize applications, unlock insight, and orchestrate complex operations with precision. Our products and platforms extend this capability: AgentFarm — multi-agent, enterprise-grade, policy-governed AI workforce that enables structured execution, resilient workflows, and full auditability, with parallel reasoning, tool orchestration, and real-time observability. Contract Insights — AI-driven clause extraction, NL search multi-document comparison engine for legal and commercial workflows. CDMS — intelligent document creation, collaboration, and compliance, powered by AI-based automation. Info QA — codeless test automation with end-to-end traceability. We partner with organizations to translate AI ambition into measurable outcomes - securely, responsibly, and at scale.
