Technical Client Manager

Posted 6 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
Entry level
Security
The Role
Serve as the primary technical liaison for clients, translating requirements into solutions, coordinating with engineering, sales, and service teams, providing ongoing technical support, managing expectations, and identifying solution enhancements to improve client satisfaction, retention, and business growth. This is an on-site role in Charlotte, North Carolina.
Summary Generated by Built In
Job Summary & Responsibilities

As a Technical Client Manager here at Brady Corp, you will serve as the primary technical liaison between clients and Brady Corp’s Product Solutions and Services business, ensuring the delivery of tailored technical solutions that meet client needs and drive business success.


You will work out of our Charlotte, North Carolina location on an On-site work schedule.


In this role, you will impact client satisfaction and retention by providing expert technical guidance, managing client expectations, and coordinating with internal teams to deliver high-quality solutions that support operational excellence and growth within the Product Solutions and Services business.


Applicants must be legally authorized to work in the U.S. without current or future employer-sponsored work authorization.

Preferred Qualifications
  • Act as the technical point of contact for clients, understanding their requirements and translating them into actionable technical solutions.
  • Collaborate with cross-functional teams including engineering, sales, and service to ensure seamless delivery of solutions and address client issues promptly.
  • Manage client relationships by providing ongoing technical support, conducting regular reviews, and identifying opportunities for solution enhancements.

Skills Required

  • Must be legally authorized to work in the United States without current or future employer-sponsored work authorization.

Brady Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brady Corporation and has not been reviewed or approved by Brady Corporation.

  • Healthcare Strength — U.S. employees receive comprehensive medical, dental, and vision coverage starting on Day One, alongside wellness resources and an Employee Assistance Program. Materials also indicate access to mental and behavioral health support.
  • Retirement Support — A matched 401(k) plan is provided in the U.S., with formal plan structures and vesting confirmed in company materials and filings. This indicates consistent, programmatic retirement support rather than ad hoc contributions.
  • Parental & Family Support — Paid parental leave is offered, together with family‑building benefits such as fertility coverage and adoption and surrogacy assistance. Scholarship programs and matching gifts further extend family and community support.

Brady Corporation Insights

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The Company
HQ: Milwaukee, WI
5,700 Employees
Year Founded: 1914

What We Do

Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady’s products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries. Brady is headquartered in Milwaukee, Wisconsin and as of July 31, 2021, employed approximately 5,700 people in its worldwide businesses. Brady’s fiscal 2021 sales were approximately $1.14 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. More information is available on the Internet at www.bradycorp.com.

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