Technical Business Consultant

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Palo Alto Networks is seeking a Technical Business Consultant to join its Planning & Operations team supporting the Worldwide Technical Solutions GTM motions.  You will play a pivotal role in shaping the future of our technical selling capabilities. You will become deeply embedded within the business, gaining a thorough understanding of their priorities and go-to-market strategies. You will then partner closely with our IT organization to translate these insights into impactful tool enhancements that directly support and elevate the technical selling community. This role offers the chance to drive significant improvements, streamline processes, and contribute to the overall success of our global sales efforts.

Strategic Alignment & Business Acumen:

• Immerse yourself in the Worldwide Technical Solutions organization to understand business priorities, challenges and go-to-market motions

• Collaborate with business stakeholders to align on quarterly initiatives and identify opportunities for technology-driven innovation that supports the future state of the business

• Contribute to the development and execution of strategic plans to modernize tooling and processes for the technical selling community

IT Partnership & Solution Definition:

• Forge strong relationships with key stakeholders within IT to effectively communicate business needs and drive the prioritization of tool enhancements

• Actively listen to and analyze business requirements, asking insightful questions to uncover underlying needs and pain points.

• Translate business requirements into clear and concise technical specifications, including user stories, use cases, and process flow diagrams

• Maintain and manage a comprehensive backlog of tool enhancements and a corresponding roadmap, ensuring alignment with business priorities and IT capabilities

Agile Collaboration & Delivery:

• Actively participate in Agile ceremonies (sprint planning, reviews, retrospectives) to ensure developed features accurately reflect business needs and deliver value

• Provide ongoing clarity and context to the development team regarding business objectives and expected outcomes

• Contribute to the successful delivery of tool enhancements, ensuring they meet business requirements and are effectively adopted by the technical selling community

Future-Forward Thinking & Automation:

• Stay informed about the impact of emerging technologies, particularly AI, on the future of the business and identify opportunities for strategic implementation

• Collaborate with stakeholders to develop and implement plans for leveraging automation and modern tooling to enhance the efficiency and effectiveness of the technical selling community

• 6+ years relevant experience in a global role that involves understanding business processes and translating them into actionable requirements

• Demonstrated ability to effectively communicate with both business stakeholders and IT teams

• Strong analytical and problem-solving skills, with the ability to understand complex business problems and propose technology-driven solutions

• Experience in gathering and documenting business requirements through various methods (e.g., user stories, use cases, process flows)

• Familiarity with software development lifecycles (SDLC), particularly Agile methodologies

• Excellent verbal and written communication skills, including the ability to present information clearly and concisely to different audiences

• Strong organizational and time management skills, with the ability to manage multiple tasks and priorities

• Skilled in  tools such as SFDC, Tableau, Workday, Excel, Google Suite

• Understanding of technical industry, with focus on technical selling community

• Experience with understanding product vision, roadmap and GTM strategies

• Proficient with applications, tools, and methodologies used to organize, manage, report progress, and deliver programs and projects

• Experienced in driving large cross-functional programs/initiatives, building relationships, and leading through influence

• Effective executive-level verbal and written communication and comfort with both technical and business discussions with senior audiences

The Team

The Worldwide Shared Services team is dedicated to empowering Palo Alto Networks’ go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes. We strive to equip our teams with the expertise and resources needed to make a meaningful and lasting impact with the customers we serve while achieving sales excellence. We are committed to fostering an environment where our team members can thrive, creating a culture of collaboration and knowledge sharing to drive collective growth and success.

Planning and Operations provides operational excellence for the Worldwide Shared Services team, including budget, program management, analytics, and headcount.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $154000 - $208000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.