ServiceNow SecOps Business Process /Technical Consultant

ServiceNow SecOps Business Process /Technical Consultant /Principal Systems Engineer

Location: Dulles, VA

Must have an active Top Secret Clearance

Node.Digital is supporting a U.S. Government customer on a mission-critical cyber operations program.

We are seeking a ServiceNow SecOps Business Process / Technical Consultant to design, develop, and implement ServiceNow Security Operations (SecOps) solutions that enhance the customer’s ability to detect, respond, and remediate security threats.
This hybrid role combines ServiceNow SecOps development, integration engineering, and process consulting. The ideal candidate will work directly with security stakeholders, translate mission requirements into technical designs, and deliver scalable, secure, and automated SecOps capabilities within the ServiceNow platform.

Responsibilities Include:
• Designing, prototyping, and implementing ServiceNow SecOps applications, including:
o Security Incident Response (SIR): enrichment, correlation rules, and automated playbooks.
o Vulnerability Response (VR): scanner integrations, remediation workflows, patch group automation.
o Configuration Compliance (CC): policy exception handling, remediation tasks, compliance dashboards.
o Threat Intelligence (TI): ingestion of IOCs, sightings search, enrichment workflows.
• Supporting the customer’s roadmap for Splunk integrations to enable alert ingestion, bi-directional incident synchronization, and SIEM dashboards.
• Developing custom integrations with SIEM, scanner, and intel tools (e.g., Splunk, Tenable, VirusTotal, Hybrid Analysis) using IntegrationHub, REST/SOAP APIs, and MID Server.
• Building and maintaining orchestration playbooks, Flow Designer workflows, Business Rules, and Script Includes to automate enrichment and response actions.
• Documenting and maintaining policies, procedures, and technical designs aligned with Agile development practices and secure coding standards.
• Leading workshops with SOC, IR, and VR teams to capture mission needs, define business requirements, and translate them into technical solutions.
• Creating and maintaining Performance Analytics dashboards and KPIs to provide real-time visibility into security posture.
• Supporting incident resolution, troubleshooting, and sustainment of the ServiceNow SecOps environment.
• Providing mentorship and knowledge transfer to client staff on best practices and solution sustainment.

Required Skills:
• U.S. Citizenship required.
• Must be able to obtain DHS program suitability and a TS/SCI clearance.
• 8+ years of software development, IT security, or IT systems engineering experience.
• Minimum 4+ years of ServiceNow experience, with at least 2+ years focused on SecOps applications (SIR, VR, CC, or TI).
• Strong knowledge of ServiceNow administration, advanced configuration, and custom application development.
• Experience integrating ServiceNow with SIEM, vulnerability scanners, and threat intelligence platforms.
• Hands-on experience with Flow Designer, Orchestration, IntegrationHub, and MID Server.
• Strong technical skills in web technologies (JavaScript, HTML, XML, Angular, CSS) and integration technologies (REST, SOAP, LDAP, SSO).
• Familiarity with federal cybersecurity frameworks (NIST 800-53, FedRAMP, CISA KEV, MITRE ATT&CK).
• Strong communication, presentation, and documentation skills for technical and business stakeholders.

Desired Skills:
• Experience supporting DHS, DoD, or Intelligence Community customers.
• Experience deploying future-state SecOps processes including incident triage, vulnerability management, compliance automation, and threat intel workflows.
• Familiarity with Splunk use cases for security operations and event correlation.
• Experience with collaboration tools (MS Teams, Outlook, SharePoint, Atlassian Jira/Confluence).
• Strong problem-solving, analytical, and consulting skills in complex security environments.
• Information Systems Security Engineering Professional (ISSEP) or Information System Security Architect Professional (ISSAP) certification desired.

Desired Certifications:
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer.
• ServiceNow Certified Implementation Specialist – SecOps (SIR, VR, or CC).
• ITIL v4 Foundation certification (or willingness to complete within one year).
• DoD 8570.1-M Compliance at IAT Level I (e.g., Certified Information Systems Security Professional (CISSP)) certification highly desired

Required Education:
• Bachelor’s degree in Cybersecurity, Computer Science, Software Engineering, Systems Engineering, or a related discipline, and at least 8 years of directly relevant work experience.
• In lieu of a degree: an additional 10 years of directly relevant work experience (for a total of 18+ years) may be substituted.

Company Overview:

Node.Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.
Our Core Values help us in our mission. They include:
OUR CORE VALUES
Identifying the~RIGHT PEOPLE~and developing them to their full capabilities
Our customer’s “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner
We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence
Our mantra is “~Simple*Secure*Speed~” in delivery of innovative services and solutions

We are proud to offer competitive compensation and benefits packages to include

• Medical 
• Dental
• Vision
• Basic Life 
• Health Saving Account
• 401K matching
• Three weeks of PTO/Sick
• 11 Paid Holidays
• Pre-Approved Online Training