Technical Business Analyst

Initial Posting Date:

Application Deadline:

Agency:

Salary Range:

Position Type:

Position Title:

Job Description:

Operations & Policy Analyst 2 – Technical Business Analyst
Oregon Department of Transportation
Commerce and Compliance Division
Program Modernization & Operations Branch
Salem

The Role:
Are you a systems-savvy communicator who thrives in a data world living at the intersection of technology and business operations? Are you a positive and upbeat go-getter who can adapt to change? Has your background provided you with experience in organizing and prioritizing your work? If so, consider joining our team as the Commerce and Compliance Division (CCD) Technical Business Analyst where you'll be in charge of evaluating and displaying business data, working on cross-functional project teams, researching with external educational partners and assisting with infrastructure updates. From testing to troubleshooting, data analysis and documentation, to collaboration with skilled operations staff with a shared vision of developing better business practices - this role offers a dynamic blend of technical insight with business engagement across the division’s modernization efforts.
 

Each employee of the Oregon Department of Transportation in the Commerce and Compliance Division (CCD) must be aware of, and adhere to, OAR 740-020-0010 and ORS 823.007. Failure to follow applicable administrative rules and statutes may impact employment. Not sure what this means? Visit the Commerce and Compliance Division (CCD) laws and rules website or contact the recruiter listed below for more information. 

We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.
 

A day in the life:

• Coordinate divisional business systems initiatives like maintenance, enhancements, implementations and upgrades.

• Monitor progress and ensure compliance with applicable laws, rules, policies, standards and procedures.

• Serve as subject matter expert and system steward for CCD business systems and ensure effective daily data management.

• Evaluate potential IT projects and develop estimates of cost, duration and resource requirements.

• Conduct research related to motor carrier transportation issues. Explain technical and legal issues in a clear manner and provide information using communication tools such as agency website, newsletters and email.

• Develop division wide standards and goals. Document and evaluate performance in achieving them.

• Craft policy documents that compliment agency guidelines and clearly express divisional expectations.

• Write training objectives, create training plans and coordinate content with management team and human resources.

• Maintain training and policy materials. Solicit feedback from CCD managers and trainees and update content as needed.

• Work is performed in a typical office environment and hybrid work options are available appropriately 85% of the time.

• To request a copy of the position description, which includes all duties and working conditions, please email [email protected].
   

What’s in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.

• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying. 

• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.

• Public Service Loan Forgiveness opportunity!
   

Want to know about new job postings? Subscribe to receive weekly email notifications!

Minimum qualifications:

Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification related to business analysis or data analysis.
OR
A bachelor's degree in business or public administration, behavioral or social sciences, finance, political science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work related to business analysis or data analysis.
 

What we’d like to see:

If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience and education to help us decide who will move forward.

• Ability to analyze complex business processes, technical systems and operational data to identify improvements, support modernization efforts and develop practical solutions.

• Skilled at translating technical or policy information into plain language for diverse audiences while facilitating collaboration across teams and with trusted partners.

• Experience supporting system implementations, process improvements, organizational change initiatives and cross-functional project coordination in a fast-paced environment.

• Proficiency in data analysis, reporting and visualization tools such as Excel and Power BI with the ability to synthesize information into actionable insights for management team.

• Demonstrated ability to build positive working relationships, manage competing priorities, adapt to changing business needs and contribute to a culture of continuous improvement and innovation.

How to apply:

• Complete the following required steps:

  • Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.

  • Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “what we’d like to see” section above.

    • Your cover letter must be limited to no more than two (2) pages.

    • Please address your cover letter to Tim Ghormley, Program Modernization & Business Operations Manager.

    • Generic cover letters that do not address the qualities that you have under the “what we’d like to see” section may receive lower scores than those that addressed the desired qualities.

    • You must upload your cover letter in the ‘Resume/Cover Letter’ section of the application.

  • Complete questionnaire. Answer the checkbox-style questions before submitting your application.

• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.

• If you are a veteran or Oregon National Guard servicemember, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

Need help?

• For questions, call 503-931-1206 or email [email protected].
   

Additional information:

• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.

• We may use this recruitment to fill multiple or future vacancies.

• We will conduct name-based criminal background checks on final candidates, including current ODOT employees. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.

• You will be represented by the Service Employees International Union (SEIU).

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

#LI-ODOT

#LI-POST

#LI-Hybrid

Analyst, Technology, Operations, Modernization