Technical Business Analyst

Posted 15 Days Ago
Easy Apply
Columbus, GA, USA
In-Office
Mid level
Information Technology • Software
The Role
The Technical Business Analyst will analyze systems processes, define user requirements, and ensure quality assurance while collaborating with stakeholders to develop technical solutions.
Summary Generated by Built In

Summary

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.

Job Description

At Aperia, we rely on a dynamic team of analysts. We’re seeking a Business Analyst who is ready to work with new technologies and architecture in a forward-thinking organization that’s always pushing boundaries. 

Objectives of this role

  • Drive cross-functional awareness of requirements and identify inefficiencies in systems processes using data and trend analysis.
  • Lead strategic thinking on technical business processes, developing systems prototypes to enhance efficiency and productivity across multiple levels.
  • Ensure thorough quality assurance throughout systems development lifecycle.
  • Define and refine user requirements for complex software development processes.

Responsibilities

  • Collaborate with stakeholders across various business units to conduct analyses and produce documentation, fostering effective communication.
  • Continuously evaluate, analyze, and communicate systems requirements, maintaining systems processes and providing status reports to relevant parties.
  • Monitor and research postproduction deployments, prove to stakeholders that the implemented solution works.
  • Author and maintain internal and external documentation, including formal delivery of requirements.
  • Perform systems analytics to optimize performance and troubleshoot issues.
  • Cultivate strong relationships with partners for seamless systems integration, addressing inquiries and issues from managers, business users and SMEs with well-researched recommendations.

Required skills and qualifications

  • 4 or more years of experience in analytics and systems development.
  • Payments experience is a must. 
  • Proficiency in SQL.
  • Extensive experience with Atlassian tools – JIRA and Confluence.
  • Advanced proficiency in Microsoft applications, including Visio.
  • Strong analytical skills with a proven track record.
  • Experience in creating process documentation and reports.
  • Excellent communication skills, capable of translating data into actionable insights.

Preferred skills and qualifications

  • Bachelor’s degree or equivalent in information technology or computer science.
  • Demonstrated project management and user testing abilities.
  • Experience in data visualization tools like Power BI.
  • Working knowledge of GitLab.

Eligibility Requirements

  • Must be willing to submit to a background investigation and drug test as part of the selection process.
  • This position is not eligible for visa sponsorship. Applicants must have authorization to work in the country without the need for sponsorship.

Job Type

  • Full-Time

Schedule

  • Monday to Friday

Location 

  • Jacksonville, FL; Columbus, GA

Benefits

  • Health insurance 
  • Health savings account
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Paid time off
  • Parental leave
  • Disability insurance
  • Childcare assistance
  • Education reimbursement
  • Fitness membership
  • Volunteer time off

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.


Top Skills

Confluence
Gitlab
JIRA
Microsoft Visio
Power BI
SQL
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The Company
HQ: Dallas, TX
344 Employees
Year Founded: 2001

What We Do

Your success is our objective. We have more than a decade of service providing business intelligence solutions and applying extensive experience and knowledge to your business requirements. From its roots in the finance, banking, and the payments industry, Aperia expanded to become the preeminent provider of ETL, BI, and hosted solutions in a variety of industries. Aperia platforms scale with industry, processing massive volumes on time. The Software as a Service (SaaS) platforms support millions of end users creating billions of transactions per day, all with the speed and reliability required for business. The company’s management combines more than a century in finance, business consulting, rapid growth, and governance, as well as business intelligence, the company’s core function. Aperia knows that data holds power and providing the precision tools to release that power from data in any format is our passion, skill, and talent.

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