Jobs at Aperia

Design and deliver persona-based Salesforce training for Sales, Servicing, Onboarding, Deployment, and Underwriting teams. Create walkthroughs, e-learning, job aids, knowledge articles, facilitator guides, and in-app guidance. Facilitate workshops and live training, administer LMS content, develop train-the-trainer materials, and measure adoption, completion, service quality, and operational outcomes. Iterate learning programs using pilot data, UAT feedback, learner assessments, CSAT, and case-volume insights.

Supports the Product Owner by translating product direction into user stories, acceptance criteria, and development tasks. Manages backlog organization, dependencies, documentation, Agile ceremonies, UAT coordination, release activities, and release notes. Partners with developers, QA, and global US and Vietnam stakeholders to clarify requirements and support SaaS product delivery in payments and compliance.

Build production C#/.NET services, REST APIs, and React/TypeScript applications for a high-volume payment risk platform. Own features through design, implementation, testing, code review, and Azure/Kubernetes deployment. Contribute to LangGraph-based agentic applications while developing Python and LLM engineering skills. Work with automated testing, CI/CD pipelines, cloud services, and AI-assisted development tools in a small, senior-focused engineering team.

Designs and delivers persona-based training for Sales, Servicing, Onboarding, and Underwriting teams migrating to Salesforce. Responsibilities include creating e-learning, walkthroughs, job aids, knowledge articles, facilitator guides, and in-app guidance; facilitating workshops and live training; administering LMS content; tracking learning milestones and KPIs; and improving programs using feedback, quality data, and pilot performance.

Design and build Microsoft Fabric medallion architecture, including Bronze, Silver, and Gold Delta tables, Spark feature pipelines, canonical MERGE workflows, Direct Lake semantic models, and OneLake layouts. Optimize Delta and Parquet physical storage, establish idempotent Python-based writes, size Fabric capacity, and support infrastructure provisioning with Terraform. The role also contributes to risk analytics delivery, performance testing, and potential ClickHouse adoption while partnering with DevOps and technical leadership.

Leads hands-on software implementation across risk, AI ingestion, compliance, and client-facing platforms. Designs and ships C#/.NET services, REST APIs, React and TypeScript applications, and contributes to Python and LangGraph agentic systems. Establishes engineering standards for code reviews, testing, CI/CD, Azure and Kubernetes deployments, and observability. Mentors engineers, participates in architecture and ADR reviews, and guides integrations with Microsoft Fabric while working across Azure and on-premises environments.

Lead QA for Salesforce Sales Cloud implementations: create test strategies, plan and execute functional, regression, integration, and end-to-end tests; validate configurations and integrations; build and maintain TOSCA-based automation frameworks; use Selenium/Playwright/Provar and AI-assisted testing; mentor junior QA; collaborate with developers and analysts to ensure high-quality releases.

Lead and manage enterprise software projects for payments clients using Agile/Scrum and SDLC methodologies. Plan, estimate, track, and report project status; facilitate sprint and release planning, retrospectives, and demos; coordinate with Scrum Masters, Product Owners, BAs, and technical teams; produce project plans, effort estimates, and deliverables; resolve conflicts and ensure teams follow core agile principles to meet milestones and client expectations.

Design, develop, test, and maintain cloud-native, high-volume transactional applications using .NET, C#, React/Angular and SQL Server. Build secure, high-performance RESTful APIs, optimize databases, implement CI/CD and DevSecOps practices, mentor junior developers, and participate in architecture and technical design reviews.