At Sword, we help power, secure and transform the organisations that keep the UK running. Supporting customers across Critical National Infrastructure, energy, public sector and enterprise markets, we combine deep industry expertise with leading technology services spanning managed services, cyber security, cloud, data, AI and digital transformation.
Join Sword and you'll be part of a team solving complex challenges, delivering real-world impact and working alongside talented colleagues who care deeply about quality, collaboration and customer success.
About the Role:
As the Technical Business Analyst – UAT, you will play a key role within a major transformation programme in the UK energy sector, connecting business needs with technology delivery and ensuring change delivers the right outcomes.
Working across business, technology and delivery teams, you will lead requirements and analysis activities, bring clarity to complex business needs and translate these into well-defined technology requirements. You will also take a leading role in User Acceptance Testing (UAT), ensuring solutions are thoroughly validated, aligned to business expectations and ready for successful adoption.
With significant stakeholder interaction, you will build trusted relationships across the programme, facilitate key discussions and provide the insight and challenge needed to support effective decision-making throughout the delivery lifecycle.
As the Technical Business Analyst – UAT, you will:
- Lead requirements gathering, discovery and analysis across complex technology and business change initiatives.
- Facilitate workshops with business, technology and third-party stakeholders to understand requirements, processes and priorities.
- Translate business needs into clear functional and non-functional requirements and actionable technology deliverables.
- Produce process maps, impact assessments, business cases and solution options to support informed decision-making.
- Plan, coordinate and oversee UAT activity, including test preparation, execution, defect management and business sign-off.
- Ensure business stakeholders are effectively represented throughout solution design, testing and implementation.
- Support solution validation, business readiness and the successful adoption of change.
- Work across multiple stakeholder groups to manage dependencies, risks and competing priorities.
Requirements
- Proven experience as a Business Analyst within technology-led transformation or change programmes.
- Demonstrable experience taking ownership of UAT, including planning, coordination, execution, defect management and business sign-off.
- Previous experience within the utilities, energy or infrastructure sector.
- Strong requirements gathering, process mapping and analytical skills.
- Experience translating complex business requirements into clear technology deliverables.
- Confidence working with senior business, technology, operational and third-party stakeholders.
- Strong workshop facilitation, communication and documentation skills.
- Ability to manage multiple priorities while maintaining an end-to-end view of business objectives, dependencies and risks.
- Sound judgement and the ability to work effectively within complex or evolving programme environments.
Benefits
At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.
In addition to a Competitive Salary, here's what you can expect as part of our benefits package:
- Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
- Flexible Working: Flexible work arrangements to support your work-life balance. We are keen to discuss individual preferences and explore arrangements that work for both you and the business.
- A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family-friendly benefits, pension scheme, access to private health, wellbeing and insurance schemes.
Equal Opportunities
At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment. If you don't meet every requirement but believe you have relevant transferable skills and experience, we encourage you to apply. We value diversity in
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Skills Required
- Proven experience as a Business Analyst within technology-led transformation or change programmes
- Experience owning User Acceptance Testing, including planning, coordination, execution, defect management, and business sign-off
- Previous experience within the utilities, energy, or infrastructure sector
- Strong requirements gathering, process mapping, and analytical skills
- Experience translating complex business requirements into clear technology deliverables
- Confidence working with senior business, technology, operational, and third-party stakeholders
- Strong workshop facilitation, communication, and documentation skills
- Ability to manage multiple priorities while maintaining an end-to-end view of objectives, dependencies, and risks
- Sound judgement and ability to work effectively within complex or evolving programme environments
What We Do
Sword is a leader in data insights, digital transformation and technology services with a substantial reputation in complex IT, business projects and mission critical operations with over 3,000 Technology, Digital specialists working in more than 50 countries to enable the growth of your organisation in the digital age.
