RESPEC seeks a Technical Billing Consultant
Big challenges need bold thinkers.
If you’re someone who sees problems as opportunities, you’ll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we’ve tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability.
At RESPEC, you’ll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems.
We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you’ll fit right in.
We do not accept unsolicited resumes from third-party recruiters.
Job DescriptionRESPEC seeks a skilled Technical Billing Consultant to join our Billing team. In this role, you will participate in and lead the implementation and configuration of Software-as-a-Service (SaaS) billing systems for our billing partners, ensuring that all configurations align with client requirements and technical environments. You will also play a key role in optimizing the order-to-cash process by ensuring seamless integration between billing, sales, and operations. This position requires a blend of technical expertise, strong communication skills, and a deep understanding of billing systems and processes to deliver tailored solutions that enhance client satisfaction and operational efficiency.
Key Responsibilities
Lead end-to-end implementation of SaaS billing systems for RESPEC billing partners
Configure subscription plans, products, pricing models, rating rules, discounts, bill cycles, taxation, and more to meet client needs
Set up and configure integrations with payment gateways (e.g., Stripe), tax engines (e.g., Avalara), Customer Relationship Management (CRM) systems (e.g., Salesforce), and Enterprise Resource Planning (ERP) systems (e.g., NetSuite)
Conduct discovery sessions to understand client business models, billing requirements, and technical environments
Provide training to client teams on platform usage, best practices, and troubleshooting
Document system design and client system configurations thoroughly
Collaborate with and support other billing team members to resolve client billing challenges
Perform testing and validation to ensure the billing system is accurately configured according to documented requirements
Participate in meetings to align on order-to-cash processes and identify areas for improvement
Provide input on system enhancements that can streamline the order-to-cash cycle
Excellent written and oral communication skills to interact with clients and internal teams
Strong organization and planning abilities to manage complex projects
Ability to adapt to new technologies and learn quickly in a fast-paced environment
Ability to manage multiple client projects simultaneously with attention to detail
Proficiency with SaaS billing systems to configure and optimize billing processes
Experience with API development, particularly REST, for system integrations
Proficiency in SQL for data management and analysis
Experience with JavaScript for scripting and automation tasks
Familiarity with Data Lake technology, such as Snowflake, for handling large datasets
Excellent analytical and problem-solving skills to address complex billing issues
Ability to work with large datasets and perform data analysis to derive actionable insights
Knowledge of revenue recognition
Basic understanding of the order-to-cash process to align billing with broader business operations
5+ years of relevant experience in billing or related technical roles
Bachelor’s degree preferred in a relevant field such as computer science, finance, or business
Certification or equivalent experience with a commercially available SaaS billing system
Preferred Skills
Knowledge of Java or other object-oriented programming languages for advanced development tasks
BillingPlatform certification
Experience with automation tools for billing processes to enhance efficiency
Compensation: Salary depends on experience and expertise. RESPEC is a 100 percent employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period.
Featured benefits include:
- Flexible Work Schedules
- Paid Parental Leave
- 401(k) & ESOP (with company match up to 4%)
- Professional Development and Training
- Tuition Reimbursement
- Employee Assistance Program
- Medical/Dental/Vision Insurance Plans
Equal Opportunity Employer, including veterans and individuals with disabilities. All your information will be kept confidential according to EEO guidelines.
Skills Required
- 5+ years of relevant experience in billing or related technical roles
- Proficiency with SaaS billing systems to configure and optimize billing processes
- Excellent written and oral communication skills
- Proficiency in SQL for data management and analysis
- Experience with API development, particularly REST, for system integrations
- Ability to manage multiple client projects simultaneously with attention to detail
- Bachelor's degree preferred in a relevant field such as computer science, finance, or business
- Certification or equivalent experience with a commercially available SaaS billing system
RESPEC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RESPEC and has not been reviewed or approved by RESPEC.
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Retirement Support — - Retirement Support: Retirement benefits are positioned as a meaningful part of total rewards through the combination of an ESOP and a 401(k). Long-term wealth-building potential is emphasized as a differentiator versus base-salary-only comparisons.
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Healthcare Strength — - Healthcare Strength: Core medical, dental, and vision coverage is presented as a standard, comprehensive foundation. Additional protection coverage (life and disability) is also included, strengthening the overall benefits stack.
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Fair & Transparent Compensation — - Fair & Transparent Compensation: Pay is characterized as generally fair-to-good when viewed across roles and in combination with total rewards. Clear salary ranges appearing in some job postings further support expectations-setting for certain positions.
RESPEC Insights
What We Do
In a world where one superhero can handle almost any problem, our entire team of award-winning technology experts is on a mission to make your business better. With extra vision to see solutions that others can’t and vast knowledge to bridge the gaps that others don’t, we’re transformers with the know-how to solve the world’s hardest problems. At RESPEC, we thrive on technology and making our clients successful. This is why we do what we do. From the depths of a cavern to the heights of a volcano, from an antiquated computer system to a business in dire need of re-engineering, our technical and business experts find solutions for extreme situations... like the time we cleansed and migrated 100 million rows of legacy data or the time we protected Mt. Rushmore. Know-How is Everything. We use our resourcefulness and vast experience to solve problems. It’s called know-how. And when you have it, problems aren’t problems at all. Know-how defines the core of who we are. It is how our clients see us. Know-how speaks to ingenuity, aptitude, and skill—it is not merely knowledge; it is knowledge on how to get things done. Imagine having access to a think tank with hundreds of diversely talented engineers, scientists, programmers, and developers under one roof—that’s RESPEC. Each team member is highly trained and skilled in understanding and applying the laws of a specific universe to solve any kind of problem. That’s why we have to talk about our team in terms of superheroes.
