Technical Authoring Scrum Master

Posted 2 Days Ago
Be an Early Applicant
Benton Harbor, MI, USA
In-Office
41K-81K Annually
Mid level
Appliances
In Constant Pursuit of Improving Life at Home
The Role
Lead Scrum ceremonies and technical discovery for direct-to-consumer promotional campaigns. Resolve Adobe Experience Manager blockers, manage Jira workflows, coordinate product, design, development, merchandising, and conversion teams, and create or manage AEM content as needed. The role emphasizes stakeholder alignment, content governance, process optimization, continuous improvement, and hands-on authoring support.
Summary Generated by Built In

Requisition ID: 73126 

About Whirlpool Corporation


Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant
pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen
and laundry appliances, the company is driving meaningful innovation to meet the evolving
needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid,
JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported
approximately $16 billion in annual net sales - close to 90% of which were in the Americas -
41,000 employees, and 35 manufacturing and technology research centers. Additional

information about the company can be found at
 WhirlpoolCorp.com. 

 

This role in summary

Whirlpool is looking for a Scrum Master with Authoring Skills that will be part of a new internal team to create Direct to Consumer (D2C)  promotional campaigns.


This role is onsite at our WoW Studios Chicago office or Riverview Campus in Benton Harbor.


This candidate will work closely with the Product Owner, designers, authors, and merchandisers to build the site content for these always-on campaigns. This candidate will understand Scrum, Adobe Experience Manager (AEM) authoring, UI/ UX practices, and have a good understanding of Search Engine Optimization and content governance. This candidate will have a passion for process and have a continuous improvement mindset. 

Your responsibilities will include

The successful candidate will provide leadership in the following areas: 

  • Agile Facilitation: Lead Scrum ceremonies (stand-ups, sprint planning, retrospectives) ensuring Product Owner alignment.

  • AEM Blocker Resolution: Primary technical escalation point to diagnose & remove AEM platform impediments.

  • Technical Discovery: Lead discovery phases, align stakeholders, architect solutions, drive Continuous Improvement.

  • Jira Management: Maintain & optimize Jira workflows for seamless sprint execution.

  • Cross-Functional Alignment: Partner with design, development, and Conversion teams.

  • Hands-On Execution: Create & manage AEM content, as needed to provide peer support.

Minimum requirements

  • Bachelor's Degree

  • 2+ years of experience with content management systems and content scheduling tools

  • 3+ years of experience authoring website content using Adobe Experience Manager components

  • 3+ years of experience with Jira/Confluence

Preferred skills and experiences

  • Technical Scrum Mastery: Proven experience acting as a Scrum Master for a technical, web, or digital marketing team

  • Hands-on AEM Experience: Extensive background working directly within Adobe Experience Manager as an advanced author, administrator, or technical support specialist

  • Stakeholder Management: Experience leading technical discovery and aligning diverse teams (developers, designers, POs, Conversion teams) on complex projects

  • Workflow Optimization: Demonstrated history of improving team velocity and removing bottlenecks through Jira optimization and process mapping
    Compensation: $40,500- $81,000 + Annual Bonus

What we offer

Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).

Additional information


Whirlpool’s Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day.  We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:


  • Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. 

  • Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.

  • Sabbatical - Four weeks paid leave after every five years of service.


Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

#LI-JR1 

Skills Required

  • Bachelor's degree
  • 2+ years of experience with content management systems and content scheduling tools
  • 3+ years of experience authoring website content using Adobe Experience Manager components
  • 3+ years of experience with Jira and Confluence
  • Experience acting as a Scrum Master for a technical, web, or digital marketing team
  • Extensive Adobe Experience Manager experience as an advanced author, administrator, or technical support specialist
  • Experience leading technical discovery and aligning developers, designers, Product Owners, and conversion teams
  • Experience improving team velocity and removing bottlenecks through Jira optimization and process mapping

Whirlpool Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Whirlpool Corporation and has not been reviewed or approved by Whirlpool Corporation.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision along with mental-health and EAP resources in the U.S. First-day benefits are also indicated for some roles, reinforcing perceived accessibility of core coverage.
  • Parental & Family Support — Family-oriented support is emphasized through paid parental leave references, added caregiver leave options, and expanded family-building benefits such as fertility coverage and adoption/surrogacy reimbursement. External recognition for working-parent practices is cited as consistent with this family-friendly benefits posture.
  • Retirement Support — Retirement offerings are described as meaningful, including a 401(k) match and, in some descriptions, additional company contributions alongside other financial supports like coaching and purchase programs. This strengthens total rewards for employees who weigh long-term benefits alongside base pay.

Whirlpool Corporation Insights

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The Company
HQ: Benton Harbor, MI
43,598 Employees

What We Do

Life at home has been at the heart of our business for 110 years - it is why we exist and why we are passionate about what we do. Beginning with our founders to the everyday actions of our people, our values have always kept us grounded -- Integrity, Respect, Inclusion & Diversity, One Whirlpool, Spirit of Winning. What we do at Whirlpool Corporation matters because consumers trust our brands. We never take that for granted and we work every day to earn that trust as we are committed to being the best kitchen and laundry company, in constant pursuit of improving life at home.

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