As a Technical Author you will work inside the R&D, Design and UX/UI Departments, familiarising yourself with the technology and establishing connections with the individual contributors responsible for these technologies. The Technical authors also form part of the product team, using their knowledge of user experience and workflows to shape product development.
This is a hybrid role, with a compulsory attendance of 2 days a week in the Cambridge office.
Key responsibilities include assisting end users, drafting technical material for various audiences, and collaborating with translators for multi-language support. Other responsibilities will include but not limited to:
- Assisting end users on our technology
- Documentation reviews and providing feedback
We are looking for candidates with experience in technical authorship, effective communication skills for complex ideas, and a sharp eye for detail. If you have a passion for detail, strong analysis skills, and a continual improvement mindset, we want to hear from you. Join us in creating impactful technical documents and enhancing user experiences in the technology sector. Additionally you may have:
- Previous experience in technical authorship, either from software or scientific industries,
- The ability to communicate complex ideas effectively,
- A continual improvement mindset.
- 23 days holiday + all public holidays. Increasing to 25 days after 2 years of service.
- Additional day off for your birthday.
- Private medical insurance.
- Life insurance.
- Pension – 4% employer contribution.
- Enhanced family leave.
- Confidential employee support.
- Cycle to work scheme.
#LI-Hybrid
What We Do
Darktrace, a global leader in cyber security AI, delivers world-class technology that protects over 5,500 customers worldwide from advanced threats, including ransomware and cloud and SaaS attacks.
The company’s fundamentally different approach applies Self-Learning AI to enable machines to understand the business in order to autonomously defend it.
Headquartered in Cambridge, UK, the company has 1,500 employees and over 30 offices worldwide.
Darktrace was named one of TIME magazine’s ‘Most Influential Companies’ for 2021.
