As a member of our Underwriting Support team, the Technical Assistant will assist commercial underwriters with the processing of new and existing customer service requests, as well as with the maintenance of accurate customer information records. In this role, you will provide support for the underwriting assistants, as well as process and rate multi-state new and renewal business, quotes, issues, and endorsements. Your Technical Assistant underwriting experience will be used to maintain accurate records, documentation, and process paperwork in a timely manner and work with brokers, agents and insureds on accounts of a complex level.
Responsibilities:
- Maintain rating manuals and regularly update the changes to programs, rates, underwriting guidelines, standard procedures and any additional logs as assigned by the rating Supervisor.
- Perform a wide range of rating responsibilities including manual preparation of new and renewal policies, audits and endorsements for computer input.
- Review applications and issue commercial line policies.
- Obtain current information from Underwriter and Underwriting Assistant to rate and issue policies, endorsements, and quotations.
- Demonstrate commitment to Company’s Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
- High School Diploma or GED Required
- Minimum five years in rating multi-state policies and commercial insurance underwriting support experience, large accounts work experience is preferred.
- Knowledge of all commercial line coverages, endorsements, rules and regulations is preferred.
- Strong organizational skills and ability to prioritize and handle multiple tasks is essential.
- Ability to make sound independent judgments will be needed.
- Demonstrated ability to work independently as well as in a team environment.
- Excellent customer service skills and solid verbal and written communications skills are essential.
Skills Required
- High School Diploma or GED
- Minimum five years of experience rating multi-state policies and supporting commercial insurance underwriting
- Experience working with large accounts
- Knowledge of commercial line coverages, endorsements, rules, and regulations
- Strong organizational skills and ability to prioritize and manage multiple tasks
- Ability to make sound independent judgments
- Ability to work independently and in a team environment
- Excellent customer service skills
- Strong verbal and written communication skills
PMA Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PMA Companies and has not been reviewed or approved by PMA Companies.
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Leave & Time Off Breadth — Time off is described as generous, with a sizable PTO bank and a broad paid-holiday schedule. Feedback suggests the ability to accrue and use substantial leave is a standout element of the package.
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Retirement Support — Retirement support includes a 401(k) with company contributions and immediate vesting on certain employer dollars. Profit-sharing and automatic eligibility are positioned as meaningful additions to total rewards.
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Flexible Benefits — Benefits are organized in a cafeteria-style format with multiple medical plan choices, HSA options, FSAs, and a broad set of voluntary coverages. Feedback suggests this flexibility enables tailoring coverage to individual needs.
PMA Companies Insights
What We Do
PMA Companies provides risk management solutions and services, specializing in workers’ compensation and offering property & casualty insurance, in the United States. Headquartered in Blue Bell, PA, PMA Companies is a member of Old Republic Companies. Old Republic International Corporation (NYSE: ORI) is one of the nation’s 50 largest publicly held insurance organizations. PMA Companies includes: PMA Insurance Group, specializing in workers’ compensation, and providing other commercial property & casualty insurance products; and PMA Management Corp. and PMA Management Corp. of New England, providing results-driven TPA and Risk Services specializing in workers’ compensation and liability. We maintain a large client retention rate of 90% or higher and a client satisfaction rate of 96% per an independent survey. At PMA, we still build relationships the "old-fashioned way." Our clients know we care. They know we say what we do and do what we say. And they know that they can count on us to deliver tangible value to their business and to work passionately on their behalf.
