Technical Architect - ( WMS, C )

Scope:

• Core responsibility includes assisting customer support needs for ad hoc customer needs on technical or functional support tickets submitted in test or live environments. 
• Collaborating with customers on functional, architectural, and integration requirements desired, developing new technical solutions that alter the existing product solution to meet the customer’s needs, testing to validate that new and existing functional use cases work as desired, and documenting the solution throughout the development life cycle.
• Collaborative communication is expected which includes interaction with internal team members to coordinate development activities, contribute to development execution plans, and report on development status as well as discuss with the customer directly for clarifications of needs, value expected, or obtaining feedback via development demonstrations.

What you’ll do:

• Review reported issues from customers and guide to resolution (data, configuration, necessary code fix)
• Perform development activities such as coding, testing, and documenting user and technical information for the features or tools being developed
• Lead discussions for development solution reviews with customers or internal teams to discuss specifications and/ or demonstrate software developed
• Ensure development meets the requirements and use cases defined with high quality and on-time
• Create, execute, and review test plans to verify software quality while documenting results.
• Provide status updates and work with the internal development team to identify and mitigate impediments to meet the development delivery plans.
• Keep all applicable systems and documentation updated per standards on a consistent basis (time entry, code repositories, feature documentation, etc.)
• Ensure coding best practices are followed through coding reviews.
• Participate in an on-call support rotation in case of emergency customer support needs. A team member is on-call approximately 20% of the nights and weekends throughout the year though the frequency of calls is typically more occasional at approximately one call per month.
• The role will primarily concentrate on support activities, with development tasks taking a secondary priority.

What we are looking for:

• Bachelor’s degree in Software Engineering, Computer Engineering, Computer Science, or Equivalent
• 5+ years experience with design and development in enterprise warehouse management applications
• Knowledge of system to system integrations through various forms of communication
• Excellent understanding of development best practices
• Required Tool / Language Knowledge and Experience
• Source Code Control (RCS, CVS, SVN, GIT, or equivalent)
• Relational database experience with Oracle PL/SQL, and SQL Server
• Desirable and Beneficial Experience
• Java/ Javascript
• C
• Pro*C
• Perl, Shell Scripting, XML/XSLT
• SQR Reporting

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.