Jobs at Blue Yonder

Provide 24x7 application support to Blue Yonder customers, resolve cases (low/medium, occasionally high), perform monitoring and troubleshooting (DB, APIs, mobile), build competency in SaaS toolsets (AppDynamics, Splunk), Azure and container concepts, participate in KCS knowledge creation, collaborate cross-functionally, and work shifts with mentor supervision.

Manage enterprise software assets using ServiceNow SAM Pro: configure models, normalize publishers/products, run reconciliations, manage entitlements, partner with Procurement and application owners, support SaaS and Microsoft 365 license management, drive cost optimization and audit readiness.

The Business Consultant will design, configure, and test BLUE YONDER products, support client go-live activities, and ensure effective communication with senior consultants and clients in Japan.

Lead the analytics for Trading Partner Network, developing dashboards and insights while optimizing processes and ensuring revenue capture across partnerships.

Lead and mentor a sales team focused on ecommerce supply-chain software. Develop and execute sales strategies, drive ARR and revenue growth, manage pipeline and forecasting, build customer and partner relationships, and collaborate cross-functionally to optimize sales processes.

Lead global industry solutions marketing for retail and manufacturing, set strategy, create messaging and content frameworks, drive GTM and solution launches, align cross-functional stakeholders, act as spokesperson, and mentor the marketing organization to drive pipeline, demand, and long-term business outcomes.

The role involves driving bookings for application managed services, owning a sales pipeline, and collaborating with multiple stakeholders to enhance client services and drive revenue. Responsibilities include territory planning, solution design, client engagement, and developing sales strategies for managed services.

The Sr. Director of Services & Sales will develop sales strategies to grow revenue, manage a sales team, build client relationships, and ensure successful service execution in the supply chain software industry.

The Senior Sales Compensation Analyst designs and administers sales compensation programs, analyzes outcomes, ensures timely payouts, and collaborates across various departments to support sales and finance activities.

The Sales Operations Director will lead a team that enhances sales efficiency, forecasts performance, and collaborates with cross-functional teams to drive operational consistency and improve decision-making.

The role involves designing, developing, and maintaining Python-based backend services, integrating event streaming solutions with Kafka, implementing TDD, and collaborating on software architecture with cross-functional teams.

Serve as a strategic HR partner to business leaders, driving workforce planning, talent management, performance, organizational design, compliance, and analytics. Lead HR initiatives and collaborate with Talent Acquisition, Compensation, Finance, and Legal to improve employee experience and organizational effectiveness.

The Sr Technical Consultant - Cloud handles complex infrastructure issues, drives solutions, and mentors teams while ensuring best practices are followed.

Support Enterprise Account Managers by qualifying expansion opportunities, managing a small pipeline, conducting discovery and outreach, executing deal tasks, maintaining Salesforce data, participating in forecasts and coaching, and building product and sales methodology knowledge through training.

Provide end-to-end Tier 1 SaaS support for Blue Yonder customers, resolving high-complexity issues, driving RCA and prevention, improving operational processes via metrics and automation, mentoring support engineers, engaging early in implementations, and providing 24x7 shift/OoH support to maximize service quality and customer satisfaction.

Develop, test, and maintain cloud-native, scalable microservices using Java and Spring Boot. Collaborate with cross-functional teams, participate in Agile ceremonies, troubleshoot production issues (on-call rotation), and continuously improve system performance, reliability, and engineering practices in a distributed, containerized Azure environment.

Lead the implementation, support, and enhancement of Workday Financial Management. Serve as functional and technical lead for financial modules, manage integrations, reporting, releases, compliance (SOX), month-end close support, production troubleshooting, and stakeholder collaboration across global Finance and IT teams.

Lead configuration and technical implementation of WMS (Blue Yonder/JDA/RedPrairie), perform integrations, testing, troubleshooting, and performance tuning. Act as technical liaison among PMs, architects, product teams and customers, ensure knowledge transfer, support post-go-live stabilization, and provide senior consulting and guidance across implementation, integration, and support activities.

Architect, design, implement, test, and deliver cloud-native Azure SaaS products using Java/Spring Boot and microservices. Drive architecture improvements, implement event-driven solutions (Kafka), develop scalable code, and mentor junior engineers while managing Snowflake and NoSQL data integrations and CI/CD/DevOps pipelines.

Lead enterprise adoption and improvement of ServiceNow Hardware Asset Management by administering Discovery, CMDB governance, Service Mapping, and CSDM. Manage stockroom audits, asset onboarding, e-waste compliance, data quality, reporting, and cost-optimization while partnering with IT teams and vendors to enhance asset visibility and operational efficiency.