Jobs at Blue Yonder

Provide technical and functional support for Blue Yonder (JDA) supply chain planning solutions (ESP, IO, OP, S&OP, FP, SCP). Troubleshoot incidents, perform root cause analysis, implement fixes, tune performance, support deployments, work with Product Development/Consulting/Cloud teams, produce knowledge articles, and participate in on-call/24x7 coverage to maintain system integrity and customer satisfaction.

Provide technical support and troubleshooting for BY planning solutions, analyze/debug customer issues, coordinate with Product, Consulting and Cloud teams, implement monitoring and performance tuning, support steady-state operations including on-call coverage, and advise customers on best practices and process optimization.

Provide technical and functional customer implementation and support for Blue Yonder SCPO planning solutions. Troubleshoot complex issues, develop and deploy code, create design documentation, enable SaaS product features, author knowledge articles, recommend automation and best practices, and collaborate with solution and product teams.

Lead technical vision and architecture for generative AI platforms; design and implement scalable, distributed AI systems and inference pipelines; ensure cloud-native, multi-tenant microservices; mentor engineering leaders; define standards, tooling, and alignment with product and UX.

Lead North America field and partner marketing for CPG and Life Sciences: plan and execute integrated demand-generation campaigns, events, and ABM tactics; manage budgets, vendors, KPIs, analytics, and cross-functional governance to drive pipeline and revenue.

Lead revenue recognition reviews for SaaS contracts under ASC 606, document conclusions, advise Sales/Legal on deal structure, support financial close and audits, draft technical memos, and assist with revenue system projects and process automation.

Develop and maintain React-based enterprise applications, implement features using Node/Express backends, write unit tests, collaborate with operations/DevOps, build reusable components, and ensure code meets integration, performance, and multi-tenant/cloud requirements.

Design and lead architecture for scalable, high-performance supply chain solutions. Influence cross-team technical decisions, apply AI/ML, cloud, and IoT technologies, mentor development teams, manage technical risk, and represent the company in workshops and stakeholder discussions.

Senior technical consultant responsible for implementing and integrating Blue Yonder TMS solutions, leading technical delivery, conducting functional analysis, troubleshooting, testing, and knowledge transfer. Acts as technical owner across project stakeholders, ensures post-go-live stability, and liaises with product and support teams to realize customer value.

Own a portfolio of enterprise customers to maintain system health, manage SLAs, drive service delivery, handle technical escalations, and support renewals and adoption. Collaborate with sales, product, support and professional services to deliver improvements, lead business reviews, identify upsell opportunities, mentor team members, and provide product feedback to drive customer satisfaction and retention.

Lead manual and integration testing for web and desktop applications: design and execute test plans, find and drive resolution of integration defects, ensure compliance and data consistency, support vulnerability testing, maintain traceability for audits, collaborate in Agile teams, and grow into TestComplete automation with CI/CD support.

Lead and grow an engineering team to deliver enterprise-grade returns capabilities. Own roadmap delivery, technical design, architecture decisions, Agile practices, CI/CD, observability, and operational readiness. Partner with product, UX, cloud, and support to manage dependencies, handle escalations, and improve quality through metrics, testing, and root cause analysis. Hire, mentor, and develop engineering talent.

Design, build, and maintain scalable Salesforce solutions using Apex, LWC, Flows and modern frameworks. Implement Sales, Service, Revenue, Experience Cloud and CLM capabilities, Data Cloud integrations, AI-powered workflows, and CI/CD pipelines. Lead architecture, perform RCA, optimize performance and security, mentor engineers, and adopt Salesforce innovations.

Designs, implements, configures and supports LAN/WAN and VoIP infrastructures. Maintains network availability, security, and performance; troubleshoots routing, switching, firewalls, load balancers, NSX, SD‑WAN and cloud connectivity (Azure). Manages tickets, vendor escalations, upgrades, monitoring and documentation.

Design, deploy, and manage VMware and Azure infrastructure; administer Windows Server and identity services (Entra ID/AD); maintain DNS/DHCP and patching; automate with PowerShell and Ansible; monitor with ManageEngine; manage Commvault backups and DR; follow ITIL incident/change/problem processes and collaborate on migrations and cloud adoption.

Lead design and modernization of the enterprise endpoint ecosystem (Windows, Mac, mobile). Own endpoint strategy and governance, drive Intune/Autopilot adoption, automate provisioning/patching, integrate Defender/Conditional Access, implement Zero Trust endpoint controls, build Graph API and PowerShell automations, and collaborate with Security, Identity, Cloud, and End User Computing teams to improve security, compliance, and user experience.

Design, automate, and maintain CI/CD pipelines, infrastructure as code, and container orchestration across Azure and on-prem environments. Implement Terraform/Ansible IaC, manage Vault and secrets solutions, automate virtualization, and provide cloud governance, troubleshooting, and documentation to support reliable software releases and infrastructure security.

Support, operate, and optimize enterprise innovation platforms, cloud services, integrations, APIs, automations, and low-code tools. Provide technical support for POCs, monitor platform health, manage incidents, enforce security and compliance, document runbooks, and collaborate with architects, engineers, and business teams to improve reliability and automation.

Lead design, develop, integrate, and support Avalara e-invoicing and Peppol solutions for global compliance. Implement Workday and ERP integrations, middleware integrations, secure invoice workflows, production support, and cross-regional collaboration across EMEA and US time zones.

Lead enterprise innovation architecture by defining roadmaps, governance, and scalable solution architectures across cloud, AI, data, integration, and automation. Partner with stakeholders, run proofs-of-concept, evaluate emerging technologies, design secure scalable solutions, and mentor teams to drive adoption and modernization.