Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
We are seeking a highly skilled Technical Analyst – Wintel OPS with strong engineering and architectural expertise to join our team. The ideal candidate will be responsible for designing, implementing, and managing Windows-based infrastructure solutions, including servers, applications, and associated technologies.
This role requires close collaboration with cross-functional teams to ensure high performance, security, and reliability of the Wintel environment while driving strategic architecture initiatives aligned with business objectives.
Key Responsibilities
1. Architecture & Design
- Design and architect scalable, secure, and highly available Windows-based infrastructure, including:
- Windows Servers
- Active Directory
- Core enterprise services
- Develop high-level architectures, technical designs, and detailed documentation for Wintel initiatives.
- Align infrastructure designs with organizational standards and long-term IT strategy.
2. Implementation & Configuration
- Deploy, configure, and maintain:
- Windows Server environments
- Active Directory services
- IIS, SQL Server, and related components
- Implement Infrastructure as Code (IaC) using tools such as:
- PowerShell
- Ansible
- Terraform
- Ensure standardization and automation across environments.
3. Performance Optimization & Monitoring
- Monitor system health, performance, and resource utilization.
- Identify and implement performance tuning and optimization strategies.
- Use enterprise monitoring tools such as:
- System Center Operations Manager (SCOM)
- SolarWinds
- Proactively identify potential risks and resolve issues.
4. Security & Compliance
- Implement and enforce security best practices, including:
- Patch management
- Access controls
- System hardening
- Conduct security audits, vulnerability assessments, and compliance checks.
- Ensure alignment with industry standards and organizational policies.
5. Disaster Recovery & Business Continuity
- Develop and maintain disaster recovery (DR) and business continuity (BC) plans.
- Conduct periodic DR testing to validate readiness and effectiveness.
- Ensure minimal downtime and rapid recovery in case of failures.
6. Troubleshooting & Support
- Provide expert-level support for Wintel infrastructure issues.
- Troubleshoot and resolve:
- Hardware, software, and network-related problems
- Collaborate with cross-functional IT teams to resolve complex technical challenges.
- Drive improvements in system reliability and operational stability.
7. Documentation & Knowledge Management
- Maintain comprehensive documentation for:
- Architecture designs
- System configurations
- Operational procedures
- Promote knowledge sharing through:
- Training sessions
- Mentorship and best practice guidance
8. Continuous Improvement & Innovation
- Stay current with emerging technologies and industry best practices.
- Evaluate and recommend tools and technologies to improve:
- Performance
- Automation
- Operational efficiency
- Support continuous improvement initiatives across the Wintel environment.
Qualifications
Education
- Bachelor’s degree in:
- Computer Science, Information Technology Or a related field
- US Citizen or right to work in the United States without restrictions
Experience
- Minimum 5+ years of experience in:
- Windows system administration
- Infrastructure engineering
- Solution architecture
- Proven hands-on experience with:
- Windows Server (2012 and later)
- Core Microsoft infrastructure services
Technical Skills
- Strong expertise in:
- Windows Server technologies
- Active Directory & Group Policy
- PowerShell scripting
- Experience with:
- Virtualization platforms (VMware, Hyper-V)
- Cloud platforms (AWS, Azure)
- Knowledge of:
- Backup and recovery solutions
- Infrastructure automation practices
Certifications (Preferred)
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- Or equivalent certifications
Preferred Skills
- Experience with Microsoft SQL Server or other database technologies
- Understanding of:
- Networking fundamentals
- Firewall configuration
- Security protocols
- Familiarity with:
- ITIL framework
- Change management processes
Key Competencies
- Strong problem-solving and analytical skills
- Effective communication and collaboration abilities
- Attention to detail and process adherence
- Ability to work in fast-paced, enterprise environments
HIRING SALARY RANGE: $80,000 – $90,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
This position is located in Glendale, WI
#LI-Hybrid
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Skills Required
- Bachelor's degree in Computer Science, Information Technology or related field
- Authorized to work in the United States without restrictions (US citizen or equivalent)
- Minimum 5+ years experience in Windows system administration, infrastructure engineering, or solution architecture
- Hands-on experience with Windows Server (2012 and later)
- Experience with Active Directory and Group Policy
- PowerShell scripting expertise
- Experience implementing Infrastructure as Code using tools such as Ansible and Terraform
- Experience with virtualization platforms (VMware, Hyper-V)
- Experience with cloud platforms (AWS, Azure)
- Knowledge of backup and recovery solutions and infrastructure automation practices
- Experience with enterprise monitoring tools (e.g., SCOM, SolarWinds)
- Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server Hybrid Administrator Associate (or equivalent)
- Experience with Microsoft SQL Server or other database technologies
- Understanding of networking fundamentals, firewall configuration, and security protocols
- Familiarity with ITIL framework and change management processes
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
