Senior Generative AI Engineer (Go, Python) (remote NORAM)

Posted Yesterday
Hiring Remotely in United States
Remote or Hybrid
146K-220K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
Design, build, and ship production-grade agentic AI systems that connect code context with runtime observability. Implement end-to-end LLM systems (prompting, tool calling, retrieval, memory, agents), define evaluation metrics and datasets, integrate with development workflows and Dynatrace, set technical strategy, mentor engineers, and own monitored production systems.
Summary Generated by Built In
We put AI first

We're looking for a Principal Generative AI Engineer to build AI systems that connect development workflows with production observability. You'll design and ship agentic tooling that helps engineers understand code, assess the impact of changes before they hit production, and act on real runtime signals.

Your role at Dynatrace

We are looking for a visionary, technically excellent engineer who is ready to design and ship production-grade agentic AI systems that bridge the gap between code context and runtime signals. You should thrive on a foundation of freedom, feedback, and responsibility, bringing a startup-like drive backed by the reach of a global platform.

  • Design, build, and ship agentic AI systems and tooling that helps engineers understand code, assess the impact of changes before they hit production, and act on real runtime signals.
  • Build production LLM systems end to end, managing prompting, tool calling, retrieval, memory management, and the agent loops that tie them together.
  • Define the evaluation strategies, metrics, and datasets that make agent quality measurable, ensuring we ship on evidence and catch regressions across model and prompt changes.
  • Connect development workflows with production observability, turning code context and runtime signals into reliable, actionable insight, and collaborate with product, design, and platform teams to identify developer problems.
  • Set technical strategy and architectural direction for the team's AI systems, mentor engineers across the organization, and take full ownership of systems using Dynatrace to monitor and optimize them.
What will help you succeed

You are a seasoned technical leader with a strong software engineering foundation and proven hands-on experience deploying complex LLM applications. You possess the engineering judgment to navigate ambiguous, fast-moving spaces and set clear architectural direction for your team.

  • Degree in Software Engineering or equivalent practical experience in software development, combined with a track record of technical leadership and the judgment to set direction in an ambiguous, fast-moving space.
  • Extensive experience shipping production systems that use LLMs, including prompting, tool calling, evaluation, and iteration.
  • A strong foundation in at least one of: developer tooling (IDEs, compilers, static analysis, code intelligence), AI/ML engineering, or large-scale distributed systems.
  • Hands-on experience with agentic patterns, specifically planning, tool use, retrieval, and memory management.
  • The ability to evaluate and critique AI-generated output, understanding why a model is wrong, not just that it is, with familiarity with observability and the Dynatrace platform as a strong advantage.
Why you will love being a Dynatracer
  • Dynatrace is a leader in unified observability and security.
  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
  • You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Compensation and Rewards

The base salary range for this role is $146K - $220K. When determining your salary, we consider your experience, skills, education, and work location. Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.

We also offer medical/dental benefits and a company-matched 401(k) plan for retirement.

Equal Employment Opportunity

Dynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.

Skills Required

  • Extensive experience shipping production systems that use LLMs, including prompting, tool calling, evaluation, and iteration
  • Hands-on experience with agentic patterns (planning, tool use, retrieval, memory management)
  • Strong software engineering foundation with experience in developer tooling, AI/ML engineering, or large-scale distributed systems
  • Degree in Software Engineering or equivalent practical experience
  • Proven technical leadership and ability to set architectural direction and mentor engineers
  • Experience with Go and Python
  • Ability to evaluate and critique AI-generated output and understand model failure modes
  • Familiarity with observability and the Dynatrace platform

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Hanlan

Dynatrace Compensation & Benefits Highlights

  • Leave & Time Off Breadth The package includes paid time off, parental leave, quarterly company‑wide Wellness Days, and volunteer time off; U.S. materials also describe an “unlimited PTO” model.
  • Healthcare Strength Comprehensive medical, dental, and vision coverage is paired with mental‑health support via an Employee Assistance Program, with U.S. pages emphasizing strong health benefits.
  • Retirement Support U.S. offerings highlight a 401(k) retirement plan and broader retirement savings support that contribute to long‑term financial security.

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The Company
HQ: Boston, MA
5,600 Employees
Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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