UL Solutions
Our mission is to make the world a safer, more secure and sustainable place.
Atlanta, GA
Hybrid

Certification Analyst – Payment Systems

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JOB DESCRIPTION
This role is hybrid (3-days) based at our Atlanta, GA office.
Our UL Payment Center of Excellence works with our customers to test, validate/verify, certify, and advise on their functionality and security of their EMV payment products, systems, and ecosystems. To help achieve this, we are looking for a Technical Analyst to join our team in Atlanta, Georgia.
We are looking for someone who can help understand and build scalable customer support for our payment services by bringing expertise, testing skills and customer focus. Our ideal candidate is passionate about payments as an industry and its underlying technology and has a record of accomplishments bringing course-changing solutions to cross-functional teams.
This will make your days count

  • Ensure quality and integrity of customer products, deliverables, input documents and test results.
  • Develop, test, and validate customers payment solutions in response to innovation and changes in regulation, processes, and product.
  • Identify and advocate for improvements in existing solutions and strategy.
  • Drive key performance metrics such as quality, volume mitigation, and operational efficiency.
  • Partner with peer experts, product, and operations experts to solve problems at scale.
  • Provide technical solutions in response to operational escalations, delivering the highest level of satisfaction.
  • Clearly communicate the status of your work to stakeholders internal and external.


QUALIFICATIONS

  • A Bachelor's degree in Business, Science, Engineering, Economics, or equivalent practical experience in a relevant field, proving your analytical skills and aptitude for technology
  • 1-2 years experience in testing protocol-based systems, preferably in payments industry and a desire to build on that.
  • In-depth knowledge of EMV, contactless, and mobile payment technologies
  • Experience with payment technology certification processes
  • You possess good spoken and written English language skills.
  • You have an innate sense of responsibility; accuracy and you are attentive to detail.
  • You can work independently to a deadline, and you can run your work efficiently.
  • You are a good communicator and can convey messages and influence both technical and business audiences.


What you will learn & achieve

  • Perform test activities - use and configure UL BTT and ICC TOOL, test samples and templates in the appropriate way, execute tests and analyze test results.
  • Analyze and solve problems - analyze findings and validate test results, pinpoint issues, and communicate issues with client's developers and product owners.
  • Communicate with clients about their products - clearly report, both verbally as written, observations, verdicts, and next actions.
  • Quality and integrity - ensure high quality of client products, deliverables, input documents and test results.
  • Innovate - have an open and creative mind, improve internal processes, and be involved in new types of projects. Develop knowledge about the latest released products and be on-top-of-the-market regarding latest initiatives.
  • Work on personal development - be active in coaching sessions held by your lead, participate in UL training programs and attend related training sessions to build-up knowledge in transaction technology, maintain knowledge of standards, specifications and rules of the international payment schemes and transit/mobility, including new technologies and innovations.
  • Ambassadorship - be UL's ambassador, demonstrating to our customers our culture and knowledge and identifying new opportunities


  • Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 129 years and is deeply engrained in everything we do.
  • People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
  • Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.


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What are UL Solutions Perks + Benefits

UL Solutions Benefits Overview

All employees at UL Solutions are offered competitive base salaries and are eligible for bonus compensation.

UL Solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund every year after your first year of continuous employment.

We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Culture
Volunteer in local community
In support of both UL Solutions Mission and Corporate Sustainability initiatives, we offer employees 16 hours of paid time off to volunteer virtually and in person.
Partners with nonprofits
We partner with Watts of Love, Habitat for Humanity and Ronald McDonald House Charities globally. UL Solutions also partners with regional and local organization every day.
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Employee awards
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
UL Solutions has 9 Business Resource Groups: PRIDE, Black BRG, ULatino, Disability Alliance, Tribal Voices, WILBBRG, Young Professionals, UL Parents and the Military BRG and are open to all employees.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
UL Solutions Flexible Spending Account helps employees cover out-of-pocket medical, dental, vision or to pay day care expenses with pre-tax contributions of up to $5,000 annually.
Disability insurance
UL Solutions offers Short-Term Disability coverage and Long-Term Disability insurance.
Dental insurance
Cigna dental plan covers the following at 100% per calendar year: Two exams, including cleanings, one flouride treatment and sealants (per tooth) limited to dependent children; one set of x-rays.
Vision insurance
UL Solutions offers affordable vision insurance through EyeMed
Health insurance
UL Solutions Health Plans pay over 75% of medical coverage and offers a choice of two high deductible health plans and a PPO plan, administered by United Healthcare.
Life insurance
UL Solutions provides life and accidental death and dismemberment (AD&D) insurance, each equal to an employee's annual salary at no cost to you. Employees can purchase additional coverage.
Pet insurance
Wellness programs
Employees can enroll in programs such as Weight Watchers, Fidelity and our internal Healthy Minds programming to support their personal wellness journeys.
Mental health benefits
In addition to our EAP, UL Solutions has an internal site for employees to access support and resources for mental health and wellbeing. The site is updated monthly with events and activities.
Financial & Retirement
401(K)
All UL Solutions employees can utilize the 401(k)-retirement savings plan to save for future financial needs.
401(K) matching
UL Solutions matches pre-tax/Roth 401(k) contribution dollar for dollar up to 3% of base you contribute and then 50 cents for dollar between 3-7%, for a total of 5% matching contribution.
Performance bonus
All UL Solutions employees are eligible to participate in an annual bonus program that rewards employees for contributing to the company's business success..
Child Care & Parental Leave Benefits
Generous parental leave
UL Solutions offers six weeks of paid parental bonding leave to birth and adoptive parents to enable them to spend time with their newborn or newly adopted children.
Family medical leave
UL Solutions offers a paid family leave, which enables eligible employees to request up to four weeks of paid time off to care for and assist an eligible family member.
Adoption Assistance
UL Solutions offers an adoption assistance benefit to eligible employees to help cover costs associated with adopting a child.
Vacation & Time Off Benefits
Paid volunteer time
UL Solutions encourages employees to give back with paid volunteer time of up to 16 hours each calendar year.
Paid holidays
Paid sick days
UL Solutions offers up to 9 paid sick days per year.
Office Perks
Commuter benefits
UL Solutions offers pre-tax commute benefits to help save money on transportation and paring expenses while commuting to and from work.
Company-sponsored outings
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
UL Solutions encourages employees to consider the Tuition Assistance Program for coursework in pursuit of an undergraduate or post graduate degree that is business and/or development related.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

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