Job Description:
We are Omnissa
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.
Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.
What is the opportunity?We are seeking a Technical Account Manager (TAM) with expertise in End-User Computing (EUC) to join our team. As a TAM, you will be the trusted advisor for our customers, helping them unlock the full potential of their digital workspace investments. You will combine technical proficiency with strategic guidance to ensure successful adoption and optimization of Omnissa technologies while delivering exceptional customer experiences.
Key responsibilitiesAct as the primary technical contact for assigned customers using Workspace ONE and Horizon.
Drive customer success by aligning Omnissa solutions with business objectives.
Provide proactive guidance on architecture, deployment, and best practices for Workspace ONE UEM, Horizon VDI/DaaS, and related components.
Conduct regular account reviews, health checks, and roadmap sessions to ensure optimal performance and adoption.
Deliver technical workshops, enablement sessions, and solution demonstrations.
Collaborate with internal teams (Support, Engineering, Product Management) to resolve complex technical issues.
Advocate for customer needs and feedback to influence product enhancements.
Fluent Arabic & English – Both written and spoken.
3+ years experience in relevant end-user community technology i.e. mobile device management, virtual desktops, identity management and security
Knowledge of Active Directory and Identity and Access Management systems
Being proactive with a can-do attitude and will adapt to change with a real passion for the EUC technology space.
Hands-on experience with Omnissa Workspace ONE (UEM, Access, Intelligence) and Horizon (VDI, DaaS) is an advantage.
Excellent communication and presentation skills for both technical and business audiences.
Excellent listening, reasoning, and objection handling skills.
You should be effective at working independently and as part of a team.
Relevant certifications such as Omnissa Certified Administrator for Horizon (OCA-H) and Workspace ONE (OCA-W) are desirable.
Location: Riyadh, Saudi Arabia
Travel Expectations: Travel is required up to 50% of the time within the Middle East with the ability to travel around Europe and USA when required for industry events or internal events.
Why join us?Work with industry-leading EUC solutions that empower modern workforces.
Be part of a customer-centric team driving digital transformation.
Competitive compensation, benefits, and opportunities for growth.
Work on leading-edge technology and make an impact for customers and Omnissa
Experience our outstanding culture and team spirit
Growth opportunity
Omnissa is committed to building a workforce that reflects the communities we serve across the globe. We believe this brings unique perspectives, experiences, and ideas, which are essential for driving innovation and achieving business success. We hire based on merit and with equal opportunity for all.
Skills Required
- Fluent in Arabic and English
- 3+ years of experience in end-user community technology
- Knowledge of Active Directory and Identity and Access Management systems
- Hands-on experience with Omnissa Workspace ONE and Horizon
- Relevant certifications such as OCA-H and OCA-W
Omnissa Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Omnissa and has not been reviewed or approved by Omnissa.
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Healthcare Strength — Healthcare offerings include comprehensive medical, dental, and vision coverage, with wellness options referenced across materials. Health plans are characterized as decent to strong within a standard tech package.
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Retirement Support — A 401(k) with company match is part of the core package and is specifically highlighted as a valued benefit in U.S. materials. Retirement support is presented as a stable element of total rewards.
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Leave & Time Off Breadth — Vacation and PTO are highlighted positively, with generous paid time off and holidays noted in public benefits descriptions. Time-off programs are portrayed as supportive of work-life balance.
Omnissa Insights
What We Do
Omnissa is the digital work platform leader, trusted by thousands of organizations worldwide as the former VMware End-User Computing business. We make digital work, work – for businesses and their people. No painful IT processes or productivity trade-offs. Instead, a seamlessly delivered digital employee experience that simplifies work. Our comprehensive digital work platform enables IT teams to provide secure, personalized experiences for every employee, on any device. Omnissa unifies, automates, and efficiently scales the digital workspace. By empowering employees to do their best work, anywhere, we help workforces everywhere unlock exponential business value. All is made possible with the Omnissa™ Platform, the first AI-driven digital work platform for smart, seamless, and secure work experiences from anywhere. It integrates multiple industry-leading solutions across Unified Endpoint Management, Virtual Desktops and Apps, Digital Employee Experience, and Security and Compliance. By continuously adapting to users’ work styles, Omnissa optimizes user experience, security, IT operations and costs.
