The Role
Manage post-sales customer success for Varonis customers by leading onboarding, adoption, enablement, QBRs, risk assessments, and remediation plans. Serve as the primary technical advisor, build relationships with technical and executive stakeholders, and drive measurable security outcomes. Collaborate with Sales, Professional Services, Support, and Product teams while maintaining expertise in Varonis technologies, enterprise security, cloud platforms, and AI-related security challenges.
Summary Generated by Built In
Summary
Data has never been more valuable and vulnerable. As cybercriminals become more sophisticated and regulations more strict, organizations struggle to answer one key question: “Is my data safe?"
At Varonis, we see the world of cybersecurity differently. Instead of chasing threats, we believe the most practical approach is protecting data from the inside out. We’ve built the industry’s first fully autonomous Data Security Platform to help our customers dramatically reduce risk with minimal human effort.
At Varonis, we move fast. We’re an ultra-collaborative company with brilliant people who care deeply about the details. Together, we’re solving interesting and complex puzzles to keep the world’s data safe.
We work in a flexible, hybrid model, so you can choose the home-office balance that works best for you.
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities:
- Ensure customer success and value of Varonis solution during the post-sales customer lifecycle.
- Lead onboarding, adoption, enablement, and operationalization of Varonis solutions.
- Serve as the primary point of contact and technical advisor for assigned customers.
- Drive measurable customer outcomes from Varonis solutions.
- Conduct regular customer success reviews, Quarterly Business Reviews (QBRs), and risk assessments.
- Build strong relationships with customer’s stakeholders, security teams, platform owners, and executive leadership.
- Work in strong cooperation with Varonis Sales, Professional Services, Support, and Product teams to ensure customer success.
- Proactively identify adoption gaps, technical risks, and customer health issues, and drive remediation plans.
- Maintain deep expertise in Varonis technologies, security trends, cloud platforms, and AI-related security challenges.
Requirements:
- 4+ years in Technical Account Management, Customer Success, Professional Services, Security Consulting, or a similar customer-facing technical role.
- Ability to communicate on day to day work related issues in English
- Experience working with enterprise IT, security, cloud, data protection, identity, governance, or related technologies.
- Strong understanding of Windows, Microsoft 365, Azure, AWS, networking, and enterprise IT environments.
- Ability to build credibility with both technical and executive stakeholders.
- Excellent communication, presentation, and customer relationship management skills.
- Ability to manage multiple customers simultaneously while prioritizing and managing time effectively.
- Self-starter with strong ownership and accountability.
- Experience delivering executive reviews, success plans, and outcome-based customer engagements.
- Passion for helping customers achieve measurable business and security outcomes.
- Willingness to meet customers physically and remotely
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
#LI-Hybrid
Skills Required
- 4+ years of experience in Technical Account Management, Customer Success, Professional Services, Security Consulting, or a similar customer-facing technical role
- Ability to communicate about day-to-day work-related issues in English
- Experience with enterprise IT, security, cloud, data protection, identity, governance, or related technologies
- Strong understanding of Windows, Microsoft 365, Azure, AWS, networking, and enterprise IT environments
- Ability to build credibility with technical and executive stakeholders
- Excellent communication, presentation, and customer relationship management skills
- Ability to manage multiple customers while prioritizing and managing time effectively
- Self-starter with strong ownership and accountability
- Experience delivering executive reviews, success plans, and outcome-based customer engagements
- Passion for helping customers achieve measurable business and security outcomes
- Willingness to meet customers physically and remotely
Varonis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Varonis and has not been reviewed or approved by Varonis.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, including medical, dental, and vision options that start immediately in some locations. The package is frequently characterized as a strong part of the overall rewards offering alongside other core benefits.
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Retirement Support — Retirement benefits include a 401(k) with company matching (or a pension plan by region), which strengthens the long-term value of the package. Participation is complemented by additional ownership programs that increase total-rewards attractiveness.
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Equity Value & Accessibility — Equity-related rewards such as stock options and an employee stock purchase plan (ESPP) are a notable part of the total compensation mix. These elements are often cited as helping offset middling perceptions of base pay, especially where equity participation is accessible.
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The Company
What We Do
Varonis is a pioneer in data security and analytics, fighting a different battle than conventional cybersecurity companies. Varonis focuses on protecting enterprise data on premises and in the cloud: sensitive files and emails; confidential customer, patient and employee data; financial records; strategic and product plans; and other intellectual property. The Varonis Data Security Platform detects insider threats and cyberattacks by analyzing data, account activity, perimeter telemetry, and user behavior; prevents and limits disaster by discovering, classifying and locking down sensitive, regulated and stale data; and efficiently sustains a secure state with automation. With a focus on data security, Varonis serves a variety of use cases including data protection, threat detection and response, and compliance. Varonis started operations in 2005 and, as of December 31, 2018, had approximately 6,600 customers worldwide — comprised of industry leaders in many sectors including technology, consumer, retail, financial services, healthcare, manufacturing, energy, media, and education.
