Tech Support/System Engineer

Posted 15 Days Ago
Be an Early Applicant
Milton Keynes, Buckinghamshire, England, GBR
In-Office
Entry level
Industrial • Manufacturing
The Role
This role involves repairing Fronius welding equipment, providing technical support to customers, and assisting the sales team with equipment demonstrations and queries. It requires technical experience in electrical systems and good communication skills.
Summary Generated by Built In
Tasks & Responsibilities

Functional

  • Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems
  • Providing support to customers and troubleshooting
  • Providing service and calibration of welding equipment
  • Safety test and weld test after repair and servicing
  • Providing technical support for the introduction of new products/systems/processes into the market
  • Providing email and telephone support for technical and welding queries/problems
  • Providing pre-sales and after-sales support to the sales team and customers
  • Providing support to demonstrations of welding equipment
  • Assisting with events (trade fairs, seminars, etc.)
  • Assisting with stock control
Skills & Requirements
  • Technical experience preferably on technical support of electrical equipment
  • Electrical engineering qualification
  • IT skills including Microsoft office suite (Excel & Word)
  • Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage
  • Sales minded/ good customer communication skills
  • Good communication skills and knowledge transfer abilities
  • Team worker
  • Flexibility (working hours and tasks arranged to suit customer requirements)
  • Customer orientated attitude with professional approach to clients

Language

  • Fluent English (spoken and written)
  • German would be an advantage but not essential.

The role will involve:

  • Travel UK and Ireland daily, weekly
  •  Occasional travel overseas for business and training.

Are you ready for Fronius? Apply online now and become part of the Fronius family!

Skills Required

  • Technical experience preferably on technical support of electrical equipment
  • Electrical engineering qualification
  • IT skills including Microsoft office suite (Excel & Word)
  • Basic knowledge of manual electrode, TIG and MIG/MAG welding processes
  • Sales minded/ good customer communication skills
  • Good communication skills and knowledge transfer abilities
  • Flexibility in working hours and tasks
  • Customer orientated attitude with professional approach to clients
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The Company
Khed, , Maharashtra
1,904 Employees
Year Founded: 1945

What We Do

We are Fronius, an Austrian company specializing in welding technology, photovoltaics, and battery charging technology. Together with our partners, customers and more than 8,000 employees, we work on inspired solutions, for a better today and a sustainable tomorrow. Whether it's efficient solar power, smart ways to charge batteries or the perfect welding seam, our products last for generations. Our inverters, welding systems and battery charging systems are in demand worldwide, which is why we are now represented in more than 60 countries on five continents. This enables us to provide optimum support and service to our customers around the globe. Our common goal: to convert and control energy efficiently and intelligently. We are proud of our very special corporate culture: our Fronius spirit, our sense of unity, is always present. Whether as an employee in our production, development or in our office areas, whether in daily business or at events like the big summer party or our end-of-year celebration: We are all part of the community. We are Fronius. 𝗛𝗶𝘀𝘁𝗼𝗿𝘆 From a one-man business to a global player: it all began in the market town of Pettenbach, where company founder Günter Fronius earned a living as a repair and maintenance man in 1945. Then came the idea that got the ball rolling: the trained electrical engineer developed a battery charger for cars. “I’ll build you a device that you can connect to the grid to charge the battery,” said Günter Fronius. Over the years the product range has expanded many times over. 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 • 1945: 1 employee • 1980: 250 employees • 2009: 2,700 employees • 2020: 5,660 employees • 2023: more than 8,000 employees 𝗠𝗼𝗿𝗲 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 • www.fronius.com/en • www.fronius.com/en/career • www.fronius.com/en/imprint • www.fronius.com/en/data-privacy-statement

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