We’re looking for a customer focused person, based in the Milton Keynes and surrounding area, to join our Fronius Welding team and fulfil the role of Field System Engineer in our Technical Support department. You will be responsible for the installation, service, repair and calibration of Fronius welding solutions both in-house and at our customer's sites in the UK and Ireland.
With your industry and technical knowledge, you will play a pivotal role in the implementation of our strategy to take welding to the next level.
In this role, your responsibilities will include:
- Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems
- Providing support to customers and troubleshooting
- Providing service and calibration of welding equipment
- Safety test and weld test after repair and servicing
- Providing technical support for the introduction of new products/systems/processes into the market
- Providing email and telephone support for technical and welding queries/problems
- Providing pre-sales and after-sales support to sales team and customers
- Providing support and demonstration of welding equipment
- Assisting with events (trade fairs, open days, seminars, etc.)
- Assisting with stock control
We're looking for someone with the following skills and experience:
- Technical experience preferably on technical support of electrical equipment
- Electrical engineering qualification
- Single and 3-phase electrical fault finding and repair skills
- IT skills including Microsoft office suite (Excel & Word)
- Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage
- Sales minded/ good customer communication skills
- Good communication skills and knowledge transfer abilities
- Team worker
- Flexibility to travel across the UK and Ireland (working hours and tasks arranged to suit customer requirements) plus occasional travel to our HQ in Austria for business and training
- Customer orientated attitude with professional approach to clients
- Fluent in English (spoken and written)
- Valid driving license
Your Benefits
- Contributory Pension Scheme (optional)
- Company paid private Health insurance (optional)
- Death in service policy
- Free on-site parking
- Free on-site gym (Milton Keynes Office)
- Free fruit available to employees
- 23 days annual leave, increasing to 30 days with long service
- Three-day Christmas shut down which does not need to be taken out of your annual leave allowance
- Regular team social events and activities
- Discount scheme for retailers, days out and much more
- Family-owned company with shared values and long-term stability
- Access to e-learning courses and industry expert knowledge gathered since 1945
Are you ready for Fronius? Apply online now and become part of the Fronius family!
Skills Required
- Technical experience preferably on technical support of electrical equipment
- Electrical engineering qualification
- IT skills including Microsoft office suite (Excel & Word)
- Basic knowledge of manual electrode, TIG and MIG/MAG welding processes
- Sales minded/ good customer communication skills
- Good communication skills and knowledge transfer abilities
- Flexibility in working hours and tasks
- Customer orientated attitude with professional approach to clients
What We Do
We are Fronius, an Austrian company specializing in welding technology, photovoltaics, and battery charging technology. Together with our partners, customers and more than 8,000 employees, we work on inspired solutions, for a better today and a sustainable tomorrow. Whether it's efficient solar power, smart ways to charge batteries or the perfect welding seam, our products last for generations. Our inverters, welding systems and battery charging systems are in demand worldwide, which is why we are now represented in more than 60 countries on five continents. This enables us to provide optimum support and service to our customers around the globe. Our common goal: to convert and control energy efficiently and intelligently. We are proud of our very special corporate culture: our Fronius spirit, our sense of unity, is always present. Whether as an employee in our production, development or in our office areas, whether in daily business or at events like the big summer party or our end-of-year celebration: We are all part of the community. We are Fronius. 𝗛𝗶𝘀𝘁𝗼𝗿𝘆 From a one-man business to a global player: it all began in the market town of Pettenbach, where company founder Günter Fronius earned a living as a repair and maintenance man in 1945. Then came the idea that got the ball rolling: the trained electrical engineer developed a battery charger for cars. “I’ll build you a device that you can connect to the grid to charge the battery,” said Günter Fronius. Over the years the product range has expanded many times over. 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 • 1945: 1 employee • 1980: 250 employees • 2009: 2,700 employees • 2020: 5,660 employees • 2023: more than 8,000 employees 𝗠𝗼𝗿𝗲 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 • www.fronius.com/en • www.fronius.com/en/career • www.fronius.com/en/imprint • www.fronius.com/en/data-privacy-statement
